Avaliações (136)
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Barely works. Most of the time, I can’t even access my dashboard due to their software malfunctioning. Thqrvis very inconvenient for us business owners. Zero stars
I like the app to sent campaigns when I have new things opening. however I wish it was a pay one price per month for x amount of texts. It’s very expensive doing it per texts.
Hi,
Thank you for your feedback. As it costs us to send each text, we believe that a pay-per-message model is more transparent than a subscription model, but we will take this feedback into account.
Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!
Best,
SMS Text Messaging & Marketing Team
I've not even started using it properly yet and I'm already impressed! The app is very clear and helpful in setting your store up, my one and only gripe is we are a UK based store, so it costs a little more to use the same service to message UK customers.
I am loving this app so far! The step by step walkthrough of how to get started was amazing because there's no way I could have figured it out myself. I'm really excited to see the return on this!
I cant seem to find anywhere that says "pop up builder" or anything like that or to see how it works on my website. If there wasa way to figure that out, id give it a better rating, but it looks like i just paid $20 for nothing. thanks
Hi,
We’re extremely sorry to hear about your negative experience with the app. We have emailed you with detailed steps on how to set up the app and start collecting subscribers.
If you have any questions, please email laura@superchargedsms.com. We would be happy to help!
Best,
SMS Text Messaging & Marketing Team
Didn't realise a Shopify update caused them to have to update their app. Reinstalled it and app is working perfectly as before. Good app for our needs .. texting customers about orders. Cheap sms prices for Ireland too.
Many thanks for you prompt support !
Hi,
We’re so glad to hear you had a great experience with our app. I apologize for the lack of responses from the support team.
We recently took over this app and would like to rectify this. Could you email laura@superchargedsms.com? We will have someone look into it immediately.
Best,
SMS Text Messaging & Marketing Team
Amazing when it works but when it doesn't, customer service is extremely helpful when it comes to troubleshooting issues. They let me know that they have updated the app and fixed all previous issues so it should be smooth sailing from here.
Thank you for your review and for your continued support of our app.
We're always here to help with any issues you may face!
Simply put, the best marketing add-on app we could have ever used. We have completely changed the dynamic between our consumers and customer service team.
Great app and client service .. Thanks for your support on answering all the questions we have . feels connected
Four stars since I just installed it. I like it so far and setup is easy. Hoping it reduces abandoned carts.
Excited for you to start recovering abandoned carts! If you need any help with implementing some successful strategies for abandoned cart SMS messages, or even for anything else, I'm more than happy to help and hop on a call as well :)