Recensioni (82)

Valutazione complessiva
4
Numero di recensioni per livello
  • Il 80% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 4% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 11% delle recensioni ha 1 stelle
5 gennaio 2021

Super easy to use, user-friendly dashboard, no errors on search console and the site speed is amazing! Customer support was very helpful, you can ask them anything!

Coolprintidea
Belgio
7 giorni di utilizzo dell’app
Data modifica: 27 ottobre 2019

As the developer thinks it knows, but yet still this happened...I tried out the Free app and somehow it changed to the pro version. I am sorry if you feel attacked, but as I have a new store and am watching very closely and only trying out free apps at the moment, there is no way I was on a pro plan. I have no idea how this happened. But regardless of the charges, I do not care for the app or the way it works. I am asking the developer for a full refund.

Trashy Cat Club
Stati Uniti
4 mesi di utilizzo dell’app
Superchargify ha risposto 27 ottobre 2019

UPDATE (27 Oct 2019): An email has been sent to Trashy Cat Club with instructions on how to get a credit, as the app has already been uninstalled.

Hello!

First of all, we feel attacked by your review :/

Secondly, as we all know, it is not possible for an app developer to charge for an app without client's authorisation. Moreover, according to our logs, you have subscribed to "Pro" plan ($19/m) on 30th June with our three month free trial, which ended about a few weeks ago!

We see that you didn't want to pay for the Pro plan post free trial, and forgot to downgrade in time. We apologise for the inconvenience caused.

If you aren't happy with our product, you can just ask for a full refund. :)

Thank you again for your time and trying our product for three months. :)

Should you have any further questions, do not hesitate to reach out on support@superchargify.com or just drop a message on our live chat widget!

4 gennaio 2021

Great & quick service - thank you, Kev! I submitted a question while still testing the free tiered plan and received a thoughtful answer within an hour!

Cruise On
Stati Uniti
6 giorni di utilizzo dell’app
3 ottobre 2022

WORSE CUSTOMER SERVICE!!! NEVER ANSWER ANY SUPPORT CHANNEL!!! AND EVEN WHEN I´M RECEIVING LOTS OF 404 COMMING FROM AMP URL´S!!!

Yaxa Tienda Venezuela
Venezuela
3 mesi di utilizzo dell’app
1 febbraio 2020

I have installed the app for its must-have features, and I reached out for the customer team to help me with installation and them replied within 1 minute! which is absolutely re-assuring that I have made the right choice. Highly Recommended

Pay Off Shops
Giordania
5 giorni di utilizzo dell’app
Superchargify ha risposto 2 febbraio 2020

Thank you so much for your wonderful review! Stay tuned for our next release!

Should you have any further questions, do not hesitate to reach out on support@superchargify.com or just drop a message on our live chat widget!

13 giugno 2019

خدمة العملاء رائعة

التطبيق سهل الاستخدام
نرجوا أن نرى النتائج سريعا

Great customer service

The app is easy to use
We hope to see the results quickly

الألوفيرا
Arabia Saudita
5 giorni di utilizzo dell’app
Superchargify ha risposto 13 giugno 2019

Thank you so much for your wonderful review!

Should you have any further questions, do not hesitate to reach out on support@superchargify.com or just drop a message on our live chat widget!

28 giugno 2019

The best AMP app out there: the fastest, the best looking, the best support, amazingly generous trial

Retailore
Regno Unito
4 giorni di utilizzo dell’app
Superchargify ha risposto 28 giugno 2019

Thank you so much for your wonderful review!

Should you have any further questions, do not hesitate to reach out on support@superchargify.com or just drop a message on our live chat widget!

31 maggio 2020

Very Good support and works really well on the shopify theme we use. paid plan can be important for better performance and features

DIVNI Athleisure from Brazil
Spagna
2 giorni di utilizzo dell’app
Superchargify ha risposto 31 maggio 2020

Thank you so much for your wonderful review & feedback! Stay tuned for our next release!

Should you have any further questions, do not hesitate to reach out on support@superchargify.com or just drop a message on our live chat widget!

Data modifica: 14 marzo 2020

Originally a 1 star. Had an issue that needed to be worked out due to my theme. They communicated quickly and resolved the issue.

Thank you.

Sex Machines Adult Toy Store
Stati Uniti
2 giorni di utilizzo dell’app
Superchargify ha risposto 10 marzo 2020

Thank you so much for your patience and understanding.

Should you have any further questions, do not hesitate to reach out on support@superchargify.com or just drop a message on our live chat widget!

2 dicembre 2019

I never really got the PWA part to work. Support tried to help but that did not make a differenxe wither

Ribatex.dk
Svezia
Circa un mese di utilizzo dell’app
Superchargify ha risposto 2 dicembre 2019

We are sorry to see you go :/

We have reviewed our conversations, along with your store, and found that PWA was already working as expected. Your store did get engagements as shown by the Analytics. Perhaps, there were any misunderstanding?

In any case, we are here to help and explain the features. If you change your mind, do let us know :)

Should you have any further questions, do not hesitate to reach out on support@superchargify.com or just drop a message on our live chat widget!