Hoogtepunten
-
Werkt met de nieuwste thema's
Over deze app
Geïntroduceerd
3 november 2023
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
Beheer van ondersteuningsticketsWerkt met
Gmail, Outlook, Instagram, Web ChatReageer sneller op klantvragen met een door AI aangedreven inbox voor groeiende teams.
Supermoon biedt het gedeelde berichtencentrum dat uw team nodig heeft. Gebruik door AI aangedreven slimme antwoorden om tijd te besparen en verbeter de ervaring van uw klant met een consistente toon en correcte grammatica in elk bericht! Zie relevante bestel- en klantinformatie van Shopify bij het beantwoorden van klantvragen.
- Door AI aangedreven Slimme Antwoorden besparen u tijd en verbeteren de ervaring van uw klant
- Prioriteer antwoorden en verhoog de zichtbaarheid van de inbox met AI Berichtsamenvattingen
- Sentimentdetectie houdt u voor op die berichten die u verrassen
- Zie Shopify klantinformatie direct in Supermoon om sneller berichten te beantwoorden
- Teamchat zonder de tientallen zijgesprekken en gesloten kanalen
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Prijs
Gratis
Gratis te installeren
$5 voor 50 AI Credits
- Alle app-integraties
- Onbeperkte contacten
- 5 gratis zitplaatsen voor teamgenoten
- 90 dagen bericht- en chatgeschiedenis
Starter
$12 /maand
of $96/jaar en bespaar 33%
$5 voor 50 AI Credits
- Alles in het Gratis plan plus....
- Onbeperkte bericht- en chatgeschiedenis
- Onbeperkte teamgenoten
- 50 AI Slimme Antwoorden per maand
- Gepersonaliseerde AI
Gratis proefperiode van 14 dagen
Pro
$27 /maand
of $216/jaar en bespaar 33%
- Alles in het Starter plan plus....
- Onbeperkte AI Slimme Antwoorden
- AI Sentimentdetectie
- AI Berichtsamenvattingen
- Snellere AI-generaties
Gratis proefperiode van 14 dagen
Gratis
Gratis te installeren
$5 voor 50 AI Credits
- Alle app-integraties
- Onbeperkte contacten
- 5 gratis zitplaatsen voor teamgenoten
- 90 dagen bericht- en chatgeschiedenis
Starter
$12 /maand
of $96/jaar en bespaar 33%
$5 voor 50 AI Credits
- Alles in het Gratis plan plus....
- Onbeperkte bericht- en chatgeschiedenis
- Onbeperkte teamgenoten
- 50 AI Slimme Antwoorden per maand
- Gepersonaliseerde AI
Gratis proefperiode van 14 dagen
Pro
$27 /maand
of $216/jaar en bespaar 33%
- Alles in het Starter plan plus....
- Onbeperkte AI Slimme Antwoorden
- AI Sentimentdetectie
- AI Berichtsamenvattingen
- Snellere AI-generaties
Gratis proefperiode van 14 dagen
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Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
3 recensies
- 100% recensies zijn 5 sterren
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0% recensies zijn 4 sterren
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0% recensies zijn 3 sterren
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0% recensies zijn 2 sterren
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0% recensies zijn 1 sterren
I recently had the pleasure of experiencing the exceptional service provided by Supermoon, and I must say, I'm thoroughly impressed! From start to finish, their dedication to customer satisfaction truly shines.
First and foremost, their customer service is top-notch. Whenever I had a question or concern, their support team was always quick to respond with helpful and friendly assistance. They truly went above and beyond to ensure that my experience with their product was nothing short of fantastic.
What sets getsupermoon.com apart is their unwavering commitment to enhancing their product. Not only do they offer a superior product to begin with, but they also actively seek feedback and make improvements based on customer input. It's incredibly refreshing to see a company that genuinely values the opinions of its customers and is dedicated to continuously improving.
If you're looking for a company that not only provides excellent products but also prioritizes customer satisfaction and product enhancement, look no further than Supermoon. I can't recommend them highly enough!
Thank you for the very kind review! Our support team works tirelessly to provide an excellent experience, and a shout-out like this is greatly appreciated.
Be on the lookout for the next product enhancements coming soon!
FINALLY, a customer service management tool that actually works for our business. We've tried them all: Gorgias, Front, Richpanel, Tidio, Crisp, Heyday. For us they were clunky to use, lacked sufficient support and included many features that we didn't need, while at the same time missing critical features that we thought were obvious. Supermoon gets straight to the point. The app's clean aesthetic matches what you would expect a Shopify tool to look like. The setup was super simple (we use Gmail) and, unlike some of the other apps, the two mirror each other perfectly. The support threads are very conversational, and we love the internal team chat feature. The AI-generated responses were a pleasant surprise. We didn't expect to use them as much as we do, but its a great way to save some time and get a response started. We're looking forward to building out this customization to save us even more time. Finally, the support is top-notch. Their team welcomes our feedback and recommendations and actively works on ways to implement them, and this has really improved the overall UX. The app is still in its early days and will naturally have some kinks as these new improvements are deployed, but they are quick to address them. Supermoon is the tool you've been waiting for, and we highly recommend it for your Shopify store.
Wow!! Thanks for the awesome feedback and for trusting Supermoon with your customer support and team chat. Please reach out anytime if there's anything else we can do to help!
Not only does Supermoon have one of the most responsive and helpful customer service teams I've ever had the pleasure of working with, but the product itself is incredibly useful. Since installing Supermoon, the amount of time I spend on customer service correspondence for our company has been cut in half! The program is simple, straightforward, and easy to learn. The integration with our Shopify store has proven especially helpful in displaying customer/order info all in one place with their messages and concerns. I like the streamlined format of the message board, without all the bells and whistles that some other AI customer service programs include. The Supermoon team is very invested in constantly improving their program and welcomes feedback. Supermoon has my sincere stamp of approval!
Thank you!! We love hearing that Supermoon has been simple to use and is saving your team so much time. Be on the lookout for some super new features coming soon! :-)
Over deze app
Geïntroduceerd
3 november 2023
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
Beheer van ondersteuningsticketsWerkt met
Gmail, Outlook, Instagram, Web ChatGemaakt door Supermoon
Over Supermoon
Gemiddelde score: 5,0
Meer dan 6 maanden ervaring bij het maken van apps voor de Shopify App Store
355 S. Main St., Greenville, SC, 29601, US
Ondersteuning
Stuur een berichtsupport@getsupermoon.com