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I think the labeling was good but the color of the canisters wasn't changeable and it made the collection look a little different. Otherwise this really helped us make a better website.
Hi infitly,
Thank you for the great feedback!
Currently, it is impossible to change the look of the product packages as that is how they arrive at our warehouse from the manufacturers. We hope to make it possible in the future.
Yours truly,
The Supliful Team
It is easy to update and upload product from Suplify to Shopify. But the text format does not appear the same between the two. I always have to edit more in Shopify. I haven't launched my site yet. But I don't see the product description in my website under construction. I haven't figured out if that is a Suplify issue or something I need to set on Shopify. The service support is pleasant and timely. But I do still have one or two outstanding questions which by now may have been forgotten. One such question was about USDA organic label. Some of your products say USDA organic. But can you provide the label to put on our product label? How do I verify that the product is indeed organic certified? I like most of your products. I wish you carried more herbal extracts in liquid form and liquid filled soft gel products. More products with herbs please...
Hi eccefoods,
Thank you for the such detailed feedback!
We do need some extra time for product questions, as some specific information needs to be obtained from the suppliers. But do not worry - our friendly customer support will surely get back to you soon.
Yours truly,
The Supliful Team
So far, so good. I'm thankful that Supliful gives so much information about the product before we officially decide to sell. I also love the sample option as well. I think anyone with integrity wants to sell a product that we can vouch for.
Hi Avnu Vu,
Thank you for the awesome review!
We are thrilled to hear how much you enjoy using Supliful and are here to support you on your brand journey.
Yours truly,
The Supliful Team
Easy to understand, full control of the design. Only negative is the overseas shipping costs are too high.
Hi Revamped Self,
Thank you for the great feedback! We are thrilled to hear that our platform was easy to understand. We want to ensure our creators control their brand completely, so we are constantly adding new customization tools. We understand the importance of making international shipping more affordable, so as we continue to grow, we will continue lowering our delivery prices to ensure you can serve all your customers.
Yours truly,
The Supliful Team
It's a simplified and direct method. Two thumbs up. Packingbros.com and masonpod.com
Hi Masonpod,
Thanks for your review of Supliful; we value your feedback! We're delighted that you like our simplified and direct method. At Supliful, we strive to make things easier for everyone by delivering a streamlined service that provides results with less effort. We appreciate you taking the time to give us your valuable opinion.
Yours truly,
The Supliful Team
GREAT APP LETS GO! I#m gonna start my business thanks to Supliful! Can#t wait to see how it will turn out.
Hi Ich Nimm Mit,
We’d like to thank you for your 5-star review of Supliful! We are delighted to hear that you will use our app to get your business running, and we wish you much success in your endeavors. We've designed Supliful to help companies build with effectiveness and efficiency, and we can't wait to see what success stories will come from yours.
Yours truly,
The Supliful Team
Very simple and user friendly. Perfect for dropshipping. I would highly recomend supliful for your dropshipping needs.
Hi VItalFlex,
Thank you for your kind review! We are happy to hear that you find Supliful easy to use. Our team strives to make a top-notch user experience that makes it easy to find what you need with just a few clicks and we are glad you are enjoying the hard work they put in!
Yours truly,
The Supliful Team
It's been a smooth ride so far. Everything is simplified and easy to handle. The platform is user friend and intuitive. Only one thing, the first order takes a lot of time to process whish is frustrating. But overall, a great service.
Hi Forest Bounties,
Thank you for taking the time to leave a review about your Supliful experience. We're so pleased that you've found our platform to be simplified, user-friendly, and intuitive. It may take some extra time to ship out the first orders. This is because we must verify those first labels to ensure everything is in place and the labels are FDA-compliant. We greatly appreciate your feedback and will continue improving our service to make our user experiences even smoother.
Yours truly,
The Supliful Team
Awesome platform, great quality. A bit expensive
Hi Serraphal,
Thank you for the generous rating and review! We understand that merchants need affordable prices when it comes to product sourcing and order fulfillment. Please keep in mind that our product prices are made up not only of the product but also of warehousing, handling, and labeling. We greatly appreciate your feedback and hope to hear more about your journey.
Yours truly,
The Supliful Team
I use this app to hand the fulfillment of supplements for my shopify store. My main gripe is that they don't ship out of the U.S. and don't have chocolate/vanilla protein powders, the most sought after flavors. Aside from that I see they are trying to improve & while I haven't received or shipped any items from them yet I'll be looking forward to seeing how they use these reviews to improve their setup. I love the concept
Hi SportStylez,
Thank you for such a detailed review!
All of our orders are shipped from our US warehouse even if some of the suppliers and their products originally come from Europe.
We currently carry two kinds of chocolate protein and a vanilla complete meal replacement that contains the same amount of protein in it.
We also love to receive product suggestions from our creators - feel free to reach out to our customer support team to submit your recommendations.
Yours truly,
The Supliful Team