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Very good app with very limited shipping routes, as I live in a country not within these shipping locations I cant connect my card, making it unusable. If this was to change it would be a very helpful tool.
Hi GritAndGlory,
Thank you so much for your review and for sharing your thoughts with us!
We completely understand your frustration regarding the limited shipping zones. Please know that we are constantly working on expanding our shipping locations to make Supliful products accessible to even more customers around the world.
In the meantime, we’d like to highlight that you can still sell our products in large markets such as US and Canada, even if you’re located elsewhere. Many of our users successfully run their businesses from various countries while targeting those key markets.
We appreciate your patience, and we’re excited to continue improving Supliful for you and all our users!
Yours truly,
The Supliful Team
Great platform but products pricing is off and shipping costs are too high when factoring the additional subscription fees and the extensive time it takes to create labels/ setup initially. ie Supliful Jojoba Face Oil 30ml wholesale price before we mark it up to sell is $11.50USD when its commercially available anywhere at $13USD - even in higher priced boutiques. It does feel like we are paying you to sell your products to consumers who will need to pay more for them in the end. Perhaps revise the pricing matrix and I hope to jump back on board then as the platform is looking great!
Hi there,
Thank you so much for your review and for sharing your feedback with us!
We understand how pricing can be a concern, and we want to clarify that the price you see on our platform includes not only the product itself but also the cost of on-demand fulfillment. This allows you to avoid the need for bulk purchasing, warehousing, and shipping logistics, as we handle everything on our end.
That being said, if you prefer to purchase in bulk and manage fulfillment yourself, you can absolutely receive a similar, if not better, price compared to other suppliers.
We hope this clears things up, and we’d love to chat more if you have any other questions or concerns!
Yours truly,
The Supliful Team
App works well. Easily integrated. Good support. I just wish there was a wider array of supplements, less than 60 supplements. There are some pretty common supplements not included that really should be. I think if they can work on increasing the number of supplements, I would increase the rating to a 4 star. The Prices for supplements are also too high, especially for starters. the 15% discount for membership isn't significant when you are paying shipping starting at $6 per order. The shipping is way too expensive and doesn't leave much margin for profit. Also, I was pretty frustrated to find out that the first customer who ordered product from my store that was a supliful item had 3 damaged capsules, that is just on one order, so I hope that was a mistake and not the typical product. If Supliful could increase the number of supplements it has, improve the prices, and maybe improve quality control I would easily change to 5 stars.
Hi The Wellness Mall,
Thank you for your review of Suplifu! We truly appreciate you taking the time to provide valuable feedback. We're thrilled that our app works well for you and is easily integrated. Additionally, thank you for providing constructive feedback on increasing the number of supplements to achieve a 5-star rating from you. We have shared this with our team as we are constantly striving to improve our service and selection.
Yours truly,
The Supliful Team
trying to get started, made plenty of labels and all. placed my sample order and have received no feedback. None of my emails have been answered. Would love to start my brand but no answers isnt making it easy
Hi HeliosSupplements,
Thank you for taking your time and leaving us a review!
From what we see, you received feedback on your order with instructions on correcting your labels, and you have responded that those improvements will be made. Our team will contact you for more details on how we can improve our service.
Yours truly,
The Supliful Team
Would wish supliful could ship to international borders. Losing customers because of this. Help support is hard to navigate and product flavours are limited
Hi PLYDRA,
Thank you for your review of Supliful! We ensure that all the vital information is available in our Help Center, including the countries we ship to. We encourage our users to learn all the essentials before launching a business. As we continue to grow, we constantly add new product flavors and uncover new shipping destinations. We hope we will be able to live up to your expectations in the future.
Yours truly,
The Supliful Team