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This app is close to perfect! - it combines the widget with the FAQ content (only need to update content in 1 place and both are updated) - each article has its own url - each CATEGORY has its own url, this is a huge feature, being able to link to an entire related category vs having to provide multiple links to answer multiple questions in response. I've been looking for exactly this feature for a long time, it cannot be understated how useful an element this really is. Wish list to make this perfect: - HTML editor
- add keyword search feature on FAQ page
- ability to re-organize sequence of categories (position order)
- ability to re-organize position order of articles within a category
- remove branding, and- its current position it makes it too easy for user to click on branding vs the article behind it.
Thank you so much for your review! We are so glad you like it so far and thanks for your feature suggestions.
Yesterday we sat together after collecting multiple feedbacks and have prioritized them in our roadmap (check it out here: https://trello.com/b/pg3WraGU/support-corner-product-roadmap)
Drag and drop re-organizing for articles and categories are coming soon and the HTML editor and fuzzy search for articles will follow right after.
Our pro version is launching next month (all current features will continue to be free) and it will have branding removal as you requested!
Cheers,
Arun, Jovis, Sujesh & Sarika from SupportCorner
Thank you! The feature was indeed worth it! the feature was easy, dream come true! The support too was superb, thanks to Sarika. she's been very helpful! I recommend this app!
App is great, price is cheap, everything works great. The live chat assistance is super helpful and answer all the question I've had for them. Highly recommend
Best customer support ever. They guided me every step for a solution of a problem. And they have a free plan which is great.
I researched multiple FAQ apps before deciding on this one. I am very pleased with the app itself and what it can do, but I can't speak highly enough about their customer service!! They have been extremely responsive and have even helped me customize it to our store & They did Maigret also in one place to this app . Would definitely recommend this app!!
Awesome, love the design, and the customer service is just amazing! The design and how it looks on your store looks much more professional and the outlay of it when you open it is just top class.
The app is smooth to integrate into my shop and it's easy to navigate and set up. Not to mention the super pretty UI and an always-online support team! Highly recommended!
This is a really impressive app. I had been looking for a good looking Help Center and this has it all: a nice widget and a very nice FAQ/Help Center page.
They recently added a very convenient multilingual support which I could not find in other similar apps.
Also the support team is very responsive.
Excellent app with great support. It's helped us create a beautiful help centre that has resulted in less customer service queries.
I used this app and help me to do fast and easy FAQ and PQR, have intuitive buttons, and the best have support, i love when i can choice button style. Super Good. Thank u so much.