Support Pilot AI ‑ helpdesk

Name: Support Pilot AI ‑ helpdesk
Brand: JR management
Rating: 5.0 (1 reviews)

価格設定: 無料プランあり
評価: 5.0 (1)
開発者: JR management

Each support ticket becomes a revenue action — reply, recommend, recover, resell. 24/7.

Stop treating customer support as a cost center. Every ticket is paid customer attention. SupportPilot reads each message, finds the order, applies your policy, replies in your tone, and triggers the right business action: refund + VIP offer, sizing + cross-sell, complaint + churn flag, compliment + review request. Auto-send by default, surgical escalation on what you flag. Connects Gmail, Outlook, IMAP, live chat. GDPR, EU-hosted.

Replies, recommends, recovers, and resells on every ticket — 24/7
Connects Gmail, Outlook, IMAP/SMTP and a live chat widget in one inbox
Looks up store orders, tracking, refunds and customer history per ticket
Triggers business actions per ticket: refund offers, cross-sell, churn flag
Human approval required before any AI reply is sent to a customer

言語

フランス語および英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

Shopify管理者ページ
Anthropic Claude API
Gmail API
outlook API

カテゴリー

ヘルプデスク

チャネル

ワークフローのオートメーション

チャット

リアルタイムメッセージ

自動応答

よくある質問

カスタマイズ

チャットウィンドウ

価格設定

Free

無料

機能

50 AI responses
Gmail integration
AI classification
Order lookup

Starter

$15 /月

機能

100 AI responses/mo
Auto-send + escalation rules
Playbooks
Knowledge base
Email alerts

Growth

$49 /月

機能

500 AI responses/mo
Unlimited playbooks
Full knowledge base
Priority support

Scale

$99 /月

機能

1200 AI responses/mo
All Growth features
Dedicated support

すべての料金はUSDで請求されます。定期請求と使用料に基づく請求は、30日ごとに行われます。すべての価格オプションを見る

レビュー (1)

総合評価

評価レベルごとの件数

評価の100%は5つ星です
1
評価の0%は4つ星です
評価の0%は3つ星です
評価の0%は2つ星です
評価の0%は1つ星です

すべてのレビュー

2026年4月8日

Honestly, really impressed by SupportPilot AI.

We’ve tried several Shopify support tools, and this one clearly stands out. The AI actually understands customer requests (not just generic replies) and leverages real store data (orders, FAQs, policies), which makes responses highly relevant.

Big highlight: the playbooks. They let you automate real scenarios (refunds, order tracking, cancellations, etc.) while staying in control. You can choose between human validation or full automation, which is perfect for scaling step by step.

Results for us:
• massive time savings on support
• much faster response times
• improved customer experience

Setup is straightforward (Gmail / Outlook / Shopify), and the auto-built knowledge base is a great bonus.

This app can easily replace a large part of repetitive support tasks. Excited to see what’s coming next

Timpa Lingerie

アメリカ合衆国

アプリの使用期間：7日