Swap Photo Editor , 220 recensioni

Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 71% delle recensioni ha 5 stelle
  • Il 15% delle recensioni ha 4 stelle
  • Il 7% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 7% delle recensioni ha 1 stelle
Data modifica: 19 maggio 2019

I used the app to help me remove watermarks. I found the app helpful for tags away from the image but only through manual removal. Not so much for embedded tags within the image.

CatsCraddle
Stati Uniti
Circa un mese di utilizzo dell’app
8 ottobre 2020

Still trying it out. I don't notice a difference so far. I will update after I've used it a bit more.

Extreme Fitness Tech
Stati Uniti
Circa un mese di utilizzo dell’app
Data modifica: 2 maggio 2019

It helps a lot thanks. To bad everything is not free but it's the way apps works. At least we can modify photos.

GOODIESFACTORY
Francia
Circa un mese di utilizzo dell’app
17 maggio 2019

Very useful app. I am using it to enlighten my site and to resize my images.
The app is intuitive and easy to use. Thanks a lot to developers.

Your Decoration Store
Bulgaria
26 giorni di utilizzo dell’app
18 maggio 2019

I love this app. It is so amazing especially for drop shipping. I have already subbed for a lifetime. I am so glad I found this app. Thank you guys so much.

XtraCurves
Stati Uniti
25 giorni di utilizzo dell’app
Data modifica: 7 novembre 2020

Really buggy app, would not recommend. It deleted some of my images and is just very inconsistent to use, showing you images but when you click on the image link it turns out to be a completely different image? Or when you want to type a name of a product to search it or command+v it doesn't register your first keypress, annoying. On top of that, the function to remove watermarks is very slow, very stupid, and quite inconsistent. When there is a clear product in the center, with a bunch of white around it and a small logo in the corner, it can't find that logo and erase it but sometimes puts a white rectangle on your product or whatever. Then you have to go back and redo all of those products it did wrong, which takes a lot of time. That was another serious irritation, the time it takes to perform these actions is pretty slow! If you want a better background removal function, app dev expects you to pay $0.20 per image, and you can still have the app do it incorrectly and no refunds are given. After I used it a bunch and went into my products again I saw a bunch of images was missing and just completely erased from my product listings. Found out due to google merchant center letting me know about 25 products didn't have any image anymore. Which made me completely distrust this app and remove it from my store. The developer doesn't want to give any refund or explanation to me as a customer, only told Shopify that he won't give a refund. I guess he prefers to get a negative review.Really buggy app, would not recommend. It deleted some of my images and is just very inconsistent to use, showing you images but when you click on the image link it turns out to be a completely different image? Or when you want to type a name of a product to search it or command+v it doesn't register your first keypress, annoying. On top of that, the function to remove watermarks is very slow, very stupid, and quite inconsistent. When there is a clear product in the center, with a bunch of white around it and a small logo in the corner, it can't find that logo and erase it but sometimes puts a white rectangle on your product or whatever. Then you have to go back and redo all of those products it did wrong, which takes a lot of time. That was another serious irritation, the time it takes to perform these actions is pretty slow! If you want a better background removal function, app dev expects you to pay $0.20 per image, and you can still have the app do it incorrectly and no refunds are given. After I used it a bunch and went into my products again I saw a bunch of images was missing and just completely erased from my product listings. Found out due to google merchant center letting me know about 25 products didn't have any image anymore. Which made me completely distrust this app and remove it from my store. The developer doesn't want to give any refund or explanation to me as a customer, only told Shopify that he won't give a refund. I guess he prefers to get a negative review.

Chairs That Give
Stati Uniti
25 giorni di utilizzo dell’app
Engage Apps ha risposto 8 novembre 2020

You forgot to mention that you used the app 3,695 times. We offer automatic refunds to merchants that perform less than 50 swaps (+ the free 15 swaps we provide as trial). The fact that you used it to edit 3700 separate photos, is evidence that you did not have issues with the app. You paid 20$ to use it 3700 times. Who would use a buggy app 3700 times? It's common sense that your refund request was declined - we have a clear refund policy posted online. This is a standard business practise, it's not personal. But then you decided to create a revenge review and this hurts our dev team that spends many thousands of hours building the BEST photo editor on Shopify. We are always trying to make it better, and anytime there is an issue, we take it seriously. Contacting our team via live chat or email is simple and we always respond within 24 hours. There are also several ways to remove watermarks, and if all your watermarks are exactly at the same place, on a solid color bg, you should not be using the remove watermark button - because there is a much easier and faster method available and explained in the video tutorial in the app.

Data modifica: 25 aprile 2019

Awesome product and company. For the price of a meal at McDonalds you get a great app that makes you even more money. Love it!!!

Etherton Hardwoods™
Stati Uniti
24 giorni di utilizzo dell’app
Engage Apps ha risposto 25 aprile 2019

Thank you Robert! Have a great day

30 giugno 2019

This app is fantastic. I was able to resize and remove the shadowy background from all of my website's photos so quickly and easily. The only thing I found difficult was selecting more than one photo to edit at a time. I was not able to do that so I had to change each photo (dozens of them) one at a time. I also don't like the way the chat function doesn't go away, it blocks the screen. The popup asking for a review is annoying, as it appears before you have a chance to finish what you are doing, but I do appreciate that this is a (sort of) free app... I paid to remove the background image. Thank you for this fantastic solution to Shopify's lack of photo resizing functionality.

Initially London
Regno Unito
24 giorni di utilizzo dell’app
Engage Apps ha risposto 30 giugno 2019

Thank you for your detailed views. We will take a look at each of them and how we can improve the app in the next release. Getting this type of feedback (with positives and negatives) goes a long way to improving the UI. Cheers!

11 settembre 2019

It's going ok. Hard to use without paying because boxes and messages pop pf every 3 seconds right when you are in the middle of working on a photo :(

Yen Store US
Stati Uniti
24 giorni di utilizzo dell’app
Engage Apps ha risposto 11 settembre 2019

Hi thanks for letting us know. We've made some changes to the popup. Perhaps you can edit your review to reflect the functionality of the app itself? Cheers

11 luglio 2019

I love the app, it really helped me a lot....................................... .............. ................ .....

Nora Pet Store
Stati Uniti
23 giorni di utilizzo dell’app