レビュー (222)

総合評価
4.3
評価レベルごとの件数
  • 評価の71%は5つ星です
  • 評価の15%は4つ星です
  • 評価の7%は3つ星です
  • 評価の0%は2つ星です
  • 評価の7%は1つ星です
2018年6月15日

This app works great!! I love it!

Snss Inc
アメリカ合衆国
アプリの使用期間:20日
2020年8月12日

it's ok. not amazing but does enough. Annoying that they ask you for a review after a day of using it and pops up every time you login to use

Suffer Fools
アメリカ合衆国
アプリの使用期間:約1年
編集日:2019年6月20日

**UPDATED!!**
This app is a SCAM! Paid for the "Lifetime Membership" and the developer didn't like my (honest) review so they blocked us from being able to use the app altogether and blocked our domain so we can't email them for support or have any communication whatsoever. So we cannot get access the app at all, despite having paid for it for a "lifetime", it doesn't allow us to open or access anything so we sent an email asking for assistance and their reply was "change your one star review" and then blocked us from emailing them altogether. VERY SCAMMY! We paid for this service, they lied in their reply back to my review, blocked us from being able to use what we paid for and won't provide service to either issue that we've had - they stole our money, offered a "refund" that we can't access and now we can't access it at all for sharing our experience. This lack of customer service is bizarre. They are unwilling to do the right thing and instead of making things right, they don't allow us to use what we paid for. Will be reporting them until we are refunded. AS MENTIONED IN THE DEVELOPERS RESPONSE, WE SHOULD BE ABLE TO GET A REFUND, yet they won't allow us access to the app to get the refund or use the service we paid for. Take note, this is a very poorly operation. I've never heard of or experienced such bad service in my life. I would have updated my original review had they done the right thing or provided us access to what we paid for. They will continue to charge us because we have no way of cancelling without access or being able to communicate with them so take note of this before proceeding with using this service. It's interesting that it's now a "reoccurring" yearly charge instead of a one-time payment for "Lifetime Membership" - I would proceed with caution before committing to this service or giving them your payment information. Their response to my original review was based on the changed they've made since our original experience. The dishonesty is not appreciated.

ORIGINAL REVIEW:
I was really enjoying this app until it started stealing my money. We paid for the "lifetime" subscription, which I realized after the fact literally covers absolutely NOTHING t. We have to pay EXTRA for every single thing we needed (the reasons we use this app to begin with) so the $20 lifetime was a waste of money. I've now paid $40 ON TOP OF THE LIFETIME MEMBERSHIP in less than 24 hours to remove the background on 4 photos - I could have paid NOTHING and done it in Photoshop, which I already have. I could have done that before uploading the photos into Shopify and paid nothing extra. It applied my $40 in "credits" to god knows what and every time I purchase them again, they are immediately gone before I can use it. SO the subscription literally covers absolutely nothing, you have to pay $10 for "1" credit and somehow $40 got us less than 4 backgrounds removed. Spent $50 in less than a day for absolutely NOTHING. Save your time and money.

COASTAORO
アメリカ合衆国
アプリの使用期間:約1年
Engage Appsが返信しました 2019年5月8日

Remove Background PRO is the only feature that requires credits to use whether a member or not. This is explained with great clarity in the app. Credits are also purchased in $10 increments. You purchased them twice. You still have a balance of $16 remaining (out of $20). You only used $4 of your credits. You can even press the button named 'Refund Remaining Balance' to get that $16 back into your Shopify Account. Every member gets free credits and swaps to try the app before making any purchase.

編集日:2019年6月4日

Happy to see all the positive changes on this app! Can wait for new more features. Highly recommend

CACHOTIHAIR
フランス
アプリの使用期間:7ヶ月
2020年7月1日

It's really really useful, save so much time!! I didn't really know how to use it at the beginning but once spend time learning it, it was more powerful than I thought.

APOSTLEZ
カナダ
アプリの使用期間:17日
編集日:2021年1月4日

AI background removal is not very efficient - Basically, you pay for something that may not work before you know it - And there is no refund possible.
EDIT: AI is not magic I know that, even if my photos are HD and shot in pro photobox.. - My point is that I am very surprised that you don't refund AI automatic work that is obviously bad (very weird bg removal). If I buy a t-shirt and then I see a hole in it, the shop will refund me because I will not wear it, same thing here, so this is not very honest imo.
I think that some other apps got a system where you can validate or refuse the AI work and you are not charged if you refuse.

CARRON PARIS
フランス
アプリの使用期間:9ヶ月
Engage Appsが返信しました 2020年5月12日

Swap Photo Editor uses the best one click remove background script on the internet, guaranteed. The problem with your photos is that the background color blends into the objects so its not possible for any A.I. to remove your backgrounds properly. It cannot distinguish between the product and the background. For 99% of photos this is never an issue. We have hundreds of users that use the remove background feature to remove tens of thousands of backgrounds successfully.

2020年8月26日

Great app which I use for every product upload. It integrates seamlessly with my Shopify and I would recommend it.

Golf Women On Course
オーストラリア
アプリの使用期間:14日
2020年11月30日

We use this all the time, mostly to remove grey backgrounds so our products are all the same. I still struggle with the swap editor and figuring out how to do things in one step, but overall, it's an easy tool to use to change all the media for one product in one fell swoop.

Bearcub Outfitters
アメリカ合衆国
アプリの使用期間:5ヶ月
2019年8月12日

Great app but the recent change, moving the filters to the left is not a good addition. Preferred the functionality & Usability of having the option menu directly over images, a very uneccessary change in my opinion.

Vosilla
イギリス
アプリの使用期間:4ヶ月
Engage Appsが返信しました 2019年8月16日

Hi, we agree with you! We put the old menu back until we figure out a better version. Thanks for the feedback.

2019年5月8日

Since I been using Swap for around Three Week, I like the removable Process but the software work a little slow when opening which could be better.
LaVern

FashionWomanStore.com
アメリカ合衆国
アプリの使用期間:6ヶ月
Engage Appsが返信しました 2019年12月5日

Hey there, thanks for your review. I hope you're enjoying our app. Is there anything I can do to make this a 5 star review?