レビュー (231)

総合評価
4.5
評価レベルごとの件数
  • 評価の84%は5つ星です
  • 評価の4%は4つ星です
  • 評価の2%は3つ星です
  • 評価の3%は2つ星です
  • 評価の6%は1つ星です
2020年11月4日

The app looks really fancy but I had to uninstall it as the Checkout on Chrome did not work and we lost sales. I was requesting help from the support but they did not react at all.

Parker Arrow Presets
モナコ
アプリの使用期間:11日
Heyseniorが返信しました 2020年11月5日

Hi Parker Arrow Presets, we have tried to contact you to solve the problem, however, so far you have not responded to our emails, we will always be happy to help solve any problem related to the application.

2021年6月4日

Wrote support because the slide cart did not open properly. Support told me that they will extend the trial time, they did this but never helped then nor did respond.

World Of Dice - Der Online Shop für Pen and Paper Würfel und Zubehör
ドイツ
アプリの使用期間:8日
Heyseniorが返信しました 2021年6月4日

We are trying to contact you to resolve the issue immediately.

Thank you

2020年9月4日

Easy to use and lots of features and customization. Professional looking and good price.

The reason I'm docking 2 stars is:

1) The trial period is not long enough. We ended up paying for this app before even using it.

2) Poor customer support. The app had some features that wouldn't work with our store correctly out of the box. We contacted support and they said they had a fix. We granted them access to our store but according to shopify, they never accessed their collaborator account once. Now they have simply stopped responding to support emails at all.

RealSync
アメリカ合衆国
アプリの使用期間:10日
2020年8月31日

Looks really fancy and pretty the app but the support your going to get is the worst. Every day I'm spending $5,000+ on FB ads I do not have time to waste if support doesn't take you serious when you want to make sure this is going to work. You have all your current settings working on your store conversions tracking and then you install this app and it will mess up your current setup. So if your not worried about messing with your current setup and wait around for almost 4-6 days chatting with support on email only to get an inch cause they don't take you that serious it's not worth the headache. Maybe if the owner or someone who knew what they were doing jumped into your store understood your concern and made it all worth it so it was working seamlessly before you waste your time then i would do it. I tried giving it my best shot it messed up my current checkout process then I activated everything and nothing worked in the end but a lot of days emailing support to get text book replies that shows you they don't know what time is money.

Pretty Little Wish.com
アメリカ合衆国
アプリの使用期間:7日
Heyseniorが返信しました 2020年9月1日

Thank you for your review. The problem is already solved, we always make sure to respond to all our clients and provide solutions.

編集日:2021年4月14日

Terrible customer service. We had some problems with installing the Slide Cart Drawer app as there was some conflict with how it worked with the Turbo theme (by Out of the Sandbox). There is a 6 day free trial? We emailed the app developer for help to install the slide cart drawer on the first day. Did not receive any reply until the 6th day. Even then there were severe problems with the functionality of the app. For example, on mobile after refreshing the page, sometimes it is not possible to open up the cart drawer even when pressing the Cart button. Or if the cart drawer does open, it is not possible to scroll the list of products in the cart. We also asked Brigitte if she could extend our free trial because we could not use the app live in the store because it was broken during the installation. It took so long to receive any support with the installation. We sent several followup emails all to be ignored. We had to uninstall before our free trial was up on the 7th day. It does not make any sense to pay a subscription for an app that has no support and has been unusable due to no support with installation and fixing bugs. It is a pity. This app seemed to be really promising with snappy load times and appealing features. The lack of support is just horrendous. Some of the worst I've seen out of all the apps I've had experience with from the Shopify app store. P.S. If you want to try this app. Make a backup of your store before installing. That way if you need to uninstall the app. You don't need to wait a week for support from this developer to revert your store back to the way it was.

Flair Fighter
カナダ
アプリの使用期間:5日
編集日:2020年9月6日

It's a little expensive but I'm using booster so there was no other way to get a pop up message. I tried SOOOOOO many Sticky Cart Apps and this one is by far the best and has the most features. As I said a bit expensive but really good otherwise

Cute-Compression
アイルランド
アプリの使用期間:約4時間
編集日:2020年3月23日

I was looking for a sticky cart option-- I really like the clean design + layout of this one. I'm bummed we have to uninstall; as it's not working properly in our shop.

I did reach out to to support and received a quick response, only to discover some our products are not using product variants, but rather properties. We have so many variants per product and use an outside app to manage them. Therefore when using this app, the options are not mapping to the their cart. We therefore can not tell which scent customers are selecting. This is a limitation that obviously won't work for our shop.

There is a work-around, Their tech support was willing to implement the properties in our products, but this has an additional cost. It takes 4 hours of work at $ 20.00 USD per hour.

Since we are in the middle of a pandemic + economic crises, I'm not comfortable spending additional funds to get this app to work.

Wicked Good Perfume
アメリカ合衆国
アプリの使用期間:4日
Heyseniorが返信しました 2020年3月26日

Our application works correctly, however the Wicked Good Perfume store requests a very advanced integration with the Infinite Options by ShopPad application.

We made several "free" changes to assist the customer however he never appreciated what we did.

2020年5月25日

Wow, great support. Very Fast. All problems fix.
Great, beautifully App for Shopify , easy to use and powerful settings.

Unana Backwaren
ドイツ
アプリの使用期間:約4時間
編集日:2019年12月12日

A great looking & great functioning app. Very clean & easy to use. Customer support is super fast & easy to work with if you have questions!

Paradise Ranch Designs
アメリカ合衆国
アプリの使用期間:約4時間
Heyseniorが返信しました 2019年12月14日

Hi Paradise Ranch Designs, thanks for being our customer! We are happy to help again should you need anything 🙏 :) Happy selling!

2021年1月14日

EASY TO USE AND APPLY. YOU CAN ALSO DESIGN AND SET UP HOW YOU WANT THINGS TO LOOK. THE INTER FACE IS EASY. STILL WAITING ON MY COUPON CODE TO BE ACTIVE ON MY SITE. THE COUPON CODE IS NOT ACTIVE OR READY TO USE. THIS IS MY FIRST TIME USING THIS APP AND FIRST TIME WITH SELLING PRODUCT ON SHOPIFY. WE WILL SEE

Heavy Metal Life
アメリカ合衆国
アプリの使用期間:3日