Avaliação geral
4,6
Pontuação por nível de classificação
  • 85% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 3% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
4 de setembro de 2020

Easy to use and lots of features and customization. Professional looking and good price.

The reason I'm docking 2 stars is:

1) The trial period is not long enough. We ended up paying for this app before even using it.

2) Poor customer support. The app had some features that wouldn't work with our store correctly out of the box. We contacted support and they said they had a fix. We granted them access to our store but according to shopify, they never accessed their collaborator account once. Now they have simply stopped responding to support emails at all.

RealSync
Estados Unidos
10 days usando a aplicação
Editado a 17 de agosto de 2019

If I could give more than 5 stars, I would. I installed other apps that did not do as stated, that never answered emails. I ran into this app & installed though it did not show properly on install, I emailed for support & was responded to in less than 10 mins & b4 I could even respond back their was a request in Shopify for access to my store so that they could fix issue. They are very responsive, app is customizable, super friendly customer support & they are open to add requested customizations. They went above & beyond & I am so satisfied with paying them monthly remarkable customer service!!! If you want to see app in action visit us www.tieflyclothing.com. Tie - Fly Clothing & Hair Co. Appreciated & Approved!!! Best money spent!!!

Tie-Fly Clothing & Hair Co.
Estados Unidos
9 days usando a aplicação
Questão respondida por Heysenior 21 de agosto de 2019

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance. We are here to help you any time.

24 de agosto de 2022

Only good things to say about the app and better things for the customer support, Brigitte is a rockstar and has helped us with 100% of our queries so far.

Skillmatics
Estados Unidos
8 days usando a aplicação
4 de junho de 2021

Wrote support because the slide cart did not open properly. Support told me that they will extend the trial time, they did this but never helped then nor did respond.

World Of Dice - Der Online Shop für Pen and Paper Würfel und Zubehör
Alemanha
8 days usando a aplicação
Questão respondida por Heysenior 4 de junho de 2021

We are trying to contact you to resolve the issue immediately.

Thank you

Editado a 2 de dezembro de 2020

Amazing app with conversion features that really help with urgency. If your theme doesn't have a discount code option in your drawer menu, this one will fix that. Fast customer support.

MoonLiit
Estados Unidos
8 days usando a aplicação
16 de fevereiro de 2022

Love this app! Exactly what I was looking for. I had a question and customer service responded very quick. Thank you Brigitte and team!

Iowa Corn Baby
Estados Unidos
7 days usando a aplicação
Questão respondida por Heysenior 22 de fevereiro de 2022

Hello to our friends at Iowa Corn Baby

Thanks for the amazing review. We are very glad to hear that you are enjoying Sticky Cart ‑Slide Cart Drawer. We do our best to help all merchants.

Cheers,

Sticky Cart ‑Slide Cart Drawer Support Team

31 de agosto de 2020

Looks really fancy and pretty the app but the support your going to get is the worst. Every day I'm spending $5,000+ on FB ads I do not have time to waste if support doesn't take you serious when you want to make sure this is going to work. You have all your current settings working on your store conversions tracking and then you install this app and it will mess up your current setup. So if your not worried about messing with your current setup and wait around for almost 4-6 days chatting with support on email only to get an inch cause they don't take you that serious it's not worth the headache. Maybe if the owner or someone who knew what they were doing jumped into your store understood your concern and made it all worth it so it was working seamlessly before you waste your time then i would do it. I tried giving it my best shot it messed up my current checkout process then I activated everything and nothing worked in the end but a lot of days emailing support to get text book replies that shows you they don't know what time is money.

Pretty Little Wish.com
Estados Unidos
7 days usando a aplicação
Questão respondida por Heysenior 1 de setembro de 2020

Thank you for your review. The problem is already solved, we always make sure to respond to all our clients and provide solutions.

26 de abril de 2022

Best slide cart app out of many similar apps I tried. Devs response time for the support is reasonable, and they are willing to do custom work to fit our heavily customized theme. Works perfect with our third party bundle apps, and other apps which interact with cart. has everything we wanted.

Supplement Mart
Austrália
6 days usando a aplicação
14 de outubro de 2020

testing now! Will update once we are done. Looks promising. Not sure if this can be totally customied and that is what we need.

Neven Eyewear
Estados Unidos
5 days usando a aplicação
Editado a 14 de abril de 2021

Terrible customer service. We had some problems with installing the Slide Cart Drawer app as there was some conflict with how it worked with the Turbo theme (by Out of the Sandbox). There is a 6 day free trial? We emailed the app developer for help to install the slide cart drawer on the first day. Did not receive any reply until the 6th day. Even then there were severe problems with the functionality of the app. For example, on mobile after refreshing the page, sometimes it is not possible to open up the cart drawer even when pressing the Cart button. Or if the cart drawer does open, it is not possible to scroll the list of products in the cart. We also asked Brigitte if she could extend our free trial because we could not use the app live in the store because it was broken during the installation. It took so long to receive any support with the installation. We sent several followup emails all to be ignored. We had to uninstall before our free trial was up on the 7th day. It does not make any sense to pay a subscription for an app that has no support and has been unusable due to no support with installation and fixing bugs. It is a pity. This app seemed to be really promising with snappy load times and appealing features. The lack of support is just horrendous. Some of the worst I've seen out of all the apps I've had experience with from the Shopify app store. P.S. If you want to try this app. Make a backup of your store before installing. That way if you need to uninstall the app. You don't need to wait a week for support from this developer to revert your store back to the way it was.

Flair Fighter
Canadá
5 days usando a aplicação