Recensies (171)

Algemene beoordeling
4,3
Cijfers per recensieniveau
  • 83% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 13% recensies zijn 1 sterren
9 juli 2024

Guys, there is still an issue after your so-called fix. Please look at the email and video I sent you 6 hours ago. - I've been using this app for years and have generally had a good experience. Whenever I've encountered issues in the past, the support team has been quick to respond and resolve them. However, my recent experience has been quite disappointing.

I reached out for support early on a Sunday and promptly received a reply requesting more information, which I provided immediately. Since then, I've sent three follow-up emails but haven't received any further response. This lack of communication is frustrating, especially given my positive past experiences with their customer service. I hope they can resolve this issue soon and return to their usual high support standard.

Jill Turnbull Beauty
Verenigde Staten
Bijna 4 jaar gebruiken de app
23 augustus 2017

Horrible, non existent customer service. Can't launch our store because their app isn't working - trying to reach them for a day and their phone can't take anymore messages and no one answers emails. If you need customer service with your product, look elsewhere.

Kevynaucoin
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
3 september 2016

Has been broken for a few days. Support is MIA. Not OK for a paid app!

Polish Nail
Verenigde Staten
9 maanden gebruiken de app
23 augustus 2017

Worst app i've ever used. Suddenly it's not working for no reason at all.

Smartfits Ltd
Griekenland
Ongeveer 2 maanden gebruiken de app
23 augustus 2017

Waiting to hear back on how to install..Voicemail full...Come on guys....I know you can do it...pick up the phone and call back your customers..

Bullhideusa
Verenigde Staten
9 dagen gebruiken de app
5 november 2017

Even if you delete the app the feature stay on product detail page. STAY AWAY!

Livingguru
Verenigde Staten
7 dagen gebruiken de app
25 juni 2020

it left code on my site which i had to manually remove DO NOT USE THIS APP UNDER ANY CIRCUMSTANCES ..

TurboBeerbong
Verenigd Koninkrijk
1 dag gebruiken de app
Webyze heeft geantwoord 25 juni 2020

We would have been very happy to help you out with this issue (we checked and there was no support ticket open for your store).

Actually when you uninstall the app, the coding automatically gets disabled soon after. Usually it takes a dozen minutes up to an hour.

We are sorry to hear that you had this issue, if there is anything else you want us to help you with, we would be happy to do so.

Thank you for your understanding

8 augustus 2017

I deleted the app because doesn't show color swatch on collections page. Even although I have deleted app it still shows all over my website. How do i stop it?

Glow Glamazon Europe
Australië
Ongeveer 21 uur gebruiken de app
Bewerkt 18 november 2016

Broke our store theme Kagami, does not show swatches on collections page, and does not show even swatches properly on the product page. Furthermore does not seem to have any way to be uninstalled. Please make this app uninstallable. Also shopify please make a method or tutorial available for product swatches on collection pages. All methods in e-commerce university are marked as outdated, even as late as 5 months ago. We refuse to pay for broken code for something that was freely available and does not even uninstall. Dev does not pick up phone and did not respond to our email.

Head Crack Nyc
Verenigde Staten
Ongeveer 11 uur gebruiken de app
5 juli 2017

You can`t actually delete this app and color swathes still visible. It is not appropriate for paid app. Now i have to update everything for to back my previous state of theme. really disappointed.

Shop Geronimo Bg
Bulgarije
Ongeveer 3 uur gebruiken de app