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Support is non-existent. Have been trying to reach out using their Zendesk support ticketing system. Submitted two tickets in the past week and was advised approx 24 hour response. Currently I am still yet to hear back and will likely be discontinuing use of SweepWidget once our campaigns have ended.
Looks pro. Unfortunately with the free testing plan, you cannot use most of the major useful options. Result is you see plenty of "upgrade to" links. This is very frustrating.
Sorry to hear about your experience! SweepWidget has a free plan which allows you to test out the tool and run basic social media giveaways. The pro plan is suited for those looking for more customizations on their giveaways such as custom styling, verified entry methods, friend referrals, etc. We try to cater to those on a budget with an affordable pro plan and also free basic giveaways. Feel free to reach out to us if you have any additional questions!