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Nice app, runs great on autopilot bringing in sales without being overbearing on the order tracking page. Had some questions while setting it up and got helpful support.
Good app and customer support was helpful.
Fantastic app all around, simple setup and real people in support. Highly recommended!
Sweet Upsell has been a game-changer. It's helped us easily move extra inventory.
Absolutely love this app! Sweet Upsell has boosted my store's revenue significantly with no extra effort. The post-purchase upsells on the confirmation page are a game-changer. Highly recommend it for every Shopify store!
Impossible to communicate with and make changes such as canceling.
Sorry to hear you didn't like the app.
We have live in-app messaging connected to email for when that's not available. We pride ourselves on being 1-click to configure and cancelling is the same as removing the app from your store.
We're not sure where the disconnect is here but we'd love the opportunity to make it up to you.
Pretty easy to setup and they got the devs online with me in support
Dear sweet uspell.
Man man man, what a bad support not normal. Haven't had this bad since ages, they have a live chat where no one at all. There is also no email they respond to. And yes it will be something if they do respond to me now since I give 1 star.
App works fine, just very expensive 30 euros a month. There are much better options.
We apologize for any inconvenience you experienced. In response to your customer support ticket, we clarified that we do not offer bulk store discounts. However, as a gesture of goodwill, we provided a free month for each of your stores.
Doesnt convert at all
We're sorry to hear the product isn't working out for you.
We'll work overtime to get any customer up to 5 - 10 % conversions. If anyone finds an app with bigger numbers out of the gate, works with all checkouts, great support, and flat pricing, let us know. We'll buy it.
In the meantime we do ask that our customers don't turn off our default high converting product repeat immediately, or at least not ignore support when customer one offs don't have the same conversion rate.
This app is fantastic! I’ve seen a noticeable uptick in sales.