Yotpo: Loyalty & Rewards , Počet recenzí: 2 506

As usual, 5 star customer service but this time from Kerby. !!!!

We were experiencing issues with our newsletter pop up and it was fixed immediately.

Nothing but 5 thumbs up for Kerby..

Love it, it's pretty custimizable. Only issue I have is it's not clear how the whole coupon thing for my customers e.g. customer get's 500 points to redeem a $5 discount, but no easy way to see if I have to generate the code, or if swell already provides it.

It's all a bit complicated, but that's because they offer so much... and for free. Customer help is really great too, always quick, clear and helpful. Thank-you Justin!

I just installed this today and am so far impressed with its user-friendliness. I am anxious to learn more about the functionalities and assess the net effect on my business.

This app has helped me grow my business and I like how customizable it is. It is also easy to use. The support is very helpful and thorough with their responses. I plan to keep using it, but it would nice if there was an option to send more than one reminder email for those who do have point balances (especially if they are new to the loyalty program) because in order to do custom emails (if a customer forgot and needs an email sent on the spot) you have to be a gold plan member, which is a huge jump. I think that should at least be offered in the $30 plan. I believe this would keep loyal customers engaged and my business grow faster.

Using silver version. Good loyalty program that we use extensively with our customer base. We reward points for account registration, purchases, social media likes/follows, and reviews (through integration with Judge.me). We also reward discount coupons for newsletter signups. Support (Rogelio and others) has been very good. Needs more flexibility in customer search (currently email only, not by name), better mobile/phone interface (horrible on android), and more flexible or intermediate cost plans (very expensive to get just a few more features we'd like such as Mailchimp direct integration). IMPORTANT - does not support double opt-in for new newsletter subscribers - we'll be looking for an alternative app for that. Overall satisfied.

I am enjoying using Swell in my store. I am pretty new to both Shopify and Swell, so it helps that Swell is very user friendly. Many of my customers are excited about the prospect of earning rewards points!

Looking forward to getting this app working for us. The support from Jerrah and Elijah has been really great - quick, concise, easy to follow. Only gave 4 stars because I have n't finished setting everything up yet so not sure yet how it will work!

Have just started using it. Seems pretty easy to set up and use, specially on a Shopify Store. I have given it 4 stars as today is just the first day. Over time, with use I hope that I am able to give it a 5 star.
I have had swell for some time now. Customers seem to have gotten points but no rewards have yet been claimed. I am looking forward to getting the customers coming back to claim rewards for the points earned by them.

Great customer assistance from Jerrah and Rikki- Very fast. Good features and shop integration. i just wish i could change look without upgrading