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So far, it's been significantly better than the loyalty and referral app we were using prior. While the initial onboarding process was disjointed because our rep was leaving, the Yotpo team quickly found a replacement and helped with every step of the onboarding and making sure our programs (and email flows within Klaviyo) were set up optimally. Special shoutout to Angelo who helped checked every detail of our program and got us optimized!
We appreciate your feedback, thank you! We are continuing to better our products and will continue to do so to continuously provide the best customer experience there is!
If you need to have only one app, this is it.
very clear customer service and they reply swiftly with guide. Recommended to you and hope I can get more familiar soon.
Swell is just that! Swell! It gives me the ease of "Brand Ambassadors" without having to pay them or work them into payroll! It's a SPECTACULAR App that EVERYONE needs on their store. I mean, Everyone that wants to be successful!
- Chandler Johnson
CEO and Founder of LaceArmor LLC
www.lacearmor.com
A great addition to our website and easy to install.
Fatima L was an amazing help with me! I has an issue in understanding the system and they went above and beyond to explain and then help me. Amazing customer service thank you!
Fabulous application. Highly recommend.
The support is very responsive! We haven't launched yet, but Kerby Macedonn was very patient and helpful with questions I had so far :)
Swell gave me step by step instructions on how to execute what I needed for my site! There's even a great tutorial video that helped a lot too! Highly recommended!
Great flexibility in design & offer options. It is obvious that the developers has experience in marketing. Tech support is very responsive. Video 'how-tos'. This app will take your business to the next level with incentivized & referral marketing.