Yotpo: Loyalty & Rewards

Love how the apps functions. but the drawback is the additional pay per order is something the team needs to be consider of.

This is perhaps my favourite shopify app.

Customers love it and requires very little input from me. Swell Job!

Looks good so far. Just edited all the pop ups and i'm hoping it helps

I just added this to my store today. I had some questions about how the referral program works and the codes etc. The online chat session was very fast & thorough. I just wish they had email 3rd party integration in the basic plan. I'll see how it goes though. Jerrah was very helpful and polite.

As usual, 5 star customer service but this time from Kerby. !!!!

We were experiencing issues with our newsletter pop up and it was fixed immediately.

Nothing but 5 thumbs up for Kerby..

Love it, it's pretty custimizable. Only issue I have is it's not clear how the whole coupon thing for my customers e.g. customer get's 500 points to redeem a $5 discount, but no easy way to see if I have to generate the code, or if swell already provides it.

It's all a bit complicated, but that's because they offer so much... and for free. Customer help is really great too, always quick, clear and helpful. Thank-you Justin!

I just installed this today and am so far impressed with its user-friendliness. I am anxious to learn more about the functionalities and assess the net effect on my business.

This app has helped me grow my business and I like how customizable it is. It is also easy to use. The support is very helpful and thorough with their responses. I plan to keep using it, but it would nice if there was an option to send more than one reminder email for those who do have point balances (especially if they are new to the loyalty program) because in order to do custom emails (if a customer forgot and needs an email sent on the spot) you have to be a gold plan member, which is a huge jump. I think that should at least be offered in the $30 plan. I believe this would keep loyal customers engaged and my business grow faster.

Using silver version. Good loyalty program that we use extensively with our customer base. We reward points for account registration, purchases, social media likes/follows, and reviews (through integration with Judge.me). We also reward discount coupons for newsletter signups. Support (Rogelio and others) has been very good. Needs more flexibility in customer search (currently email only, not by name), better mobile/phone interface (horrible on android), and more flexible or intermediate cost plans (very expensive to get just a few more features we'd like such as Mailchimp direct integration). IMPORTANT - does not support double opt-in for new newsletter subscribers - we'll be looking for an alternative app for that. Overall satisfied.