Yotpo: Loyalty & Rewards , 2.506 recensioni

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 82% delle recensioni ha 5 stelle
  • Il 12% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
24 giugno 2023

Initial set up was pretty straight forward, but then there were a few questions I had and bits I wasn't entirely sure how to set up. I contacted the customer service team and was helped by Lemuel. They were amazing and patiently helped me set everything up. I am very happy with the results

Edith and Blanche
Regno Unito
Circa un mese di utilizzo dell’app
Yotpo - L&R ha risposto 20 dicembre 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

26 luglio 2023

I had a great experience receiving help to set up my rewards page. The representative was nice and very clear and responsive.

Lavender Meadows Co
Stati Uniti
9 mesi di utilizzo dell’app
Yotpo - L&R ha risposto 20 dicembre 2023

Thank you for sharing your thoughts with us!

30 maggio 2023

5 stars for Angelo ! He was super helpful and patient! Great and quick customer service. Thank you so much!

Sandland Sleep
Stati Uniti
Oltre un anno di utilizzo dell’app
Yotpo - L&R ha risposto 20 dicembre 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

27 giugno 2023

I was new to the app and had a couple of quick questions. Gabriel S via chat went above and beyond to help me. Fast, kind, and knowledgable. thank you!

Rosemira
Stati Uniti
Circa un anno di utilizzo dell’app
Yotpo - L&R ha risposto 20 dicembre 2023

Thank you for writing a review — we value your feedback.

13 novembre 2023

Installed this today and we're already so happy with the customer service. We're not ready to commit to a priced plan yet and Gabrielle S was able to help us resolving a query on our free plan, even offering to log in as a collaborator and do it for us. Once we have proper traffic coming through will be 100% upgrading to a paid plan as the customer service was amazing and the turnaround was so quick. Thank you

ETHOS
Australia
Circa 4 ore di utilizzo dell’app
Yotpo - L&R ha risposto 28 novembre 2023

Thank you for sharing your thoughts with us!

20 luglio 2023

Loved the ease of use with this app and the support team.

Rilu was fantastic and we really appreciate it!

b/nourished
Australia
5 mesi di utilizzo dell’app
Yotpo - L&R ha risposto 20 dicembre 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

14 ottobre 2023

very prompt, very professional and easy to work with

Lulu's Body Jewelry
Stati Uniti
7 mesi di utilizzo dell’app
Yotpo - L&R ha risposto 28 novembre 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

29 giugno 2023

It ha all the function i'm looking for in terms of referral program and the customer service Lemuel P was great, responding plus solving my issues real quick.

SALIGIA
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Yotpo - L&R ha risposto 20 dicembre 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

3 ottobre 2023

Staff is quick to respond to questions! Thank you!

Melissas Produce
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Yotpo - L&R ha risposto 28 novembre 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

Data modifica: 6 giugno 2023

Edilyn was very communicative and helped us solve issues with our emails. In general, support is very easy to get a hold of, and wait times are short, which is super helpful!

BabyRx
Stati Uniti
13 giorni di utilizzo dell’app
Yotpo - L&R ha risposto 20 dicembre 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!