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I've had nothing but a great experience with the team at Yotpo. They are always willing to assist us and give us a step-by-step process of how to fix our issues. The screenshots they provide are super helpful. Jiemer John helped me recently and was kind enough to answer my follow-up questions after resolving initial my issue.
This is a great app with excellent and prompt customer support. There was an issue with the conversion rate between Japanese yen and points, which resulted in some customers receiving the wrong amount of points, but the support team quickly resolved the problem, which was a huge help. The app offers a balanced solution for beginner shops as it allows for basic functionality with the free plan.
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Super easy to use. I'm sure it will bring me boatloads of customers!
Very easy to set up! I love that it was easy to customize the earning and redeeming criteria for my rewards program. Thanks Swell!
Thank you to JV who always helps me combine/transfer different customer accounts! They go above and beyond :)
Amazing support. This app is pretty strait forward and support is phenomenal.
Just downloaded Swell, and so far it is super easy & the tutorial videos are really helpful!
A Wonderful and Free App. Very easy to understand and use.
This appears to be the app I've been looking for!
Great product with fab customer service - currently using the lowest plan but plan to move to the silver plan later this year. Would definitely recommend this app for your store!