Recensioni (2.613)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 83% delle recensioni ha 5 stelle
  • Il 12% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
15 agosto 2024

John B was great as always! Quick and responsive for the issue brought to his attention.

Cools Club
Australia
Circa 3 anni di utilizzo dell’app
1 agosto 2024

I reached out for help and Maritel S. was so patient and so helpful! I asked a lot of questions and she answered all of them. Thank you!

Redhead Revolution
Stati Uniti
Circa un anno di utilizzo dell’app
Yotpo - L&R ha risposto 4 agosto 2024

Thank you for sharing your thoughts with us!

23 settembre 2024

Great help and very patient!

Art of Skincare
Stati Uniti
6 mesi di utilizzo dell’app
Yotpo - L&R ha risposto 27 settembre 2024

Thanks for your feedback, we really appreciate it.

9 maggio 2024

The support was really good and helpful
Thanks for Gabriel S who solved my issue in a few minutes

Drink Dry
Emirati Arabi Uniti
Oltre 2 anni di utilizzo dell’app
Yotpo - L&R ha risposto 24 maggio 2024

We appreciate your feedback, thank you!

17 luglio 2024

John B was friendly and helpful, 5 stars for customer service but 4 stars as he wasn't able to resolve the problem, I may have to contact them again if it doesn't resolve on its own.

Alice West Art
Australia
Oltre 3 anni di utilizzo dell’app
Data modifica: 26 settembre 2024

The YOTPO agents often are swift with their assistance. Gabriel S. was very attentive!

goodr sunglasses
Stati Uniti
Oltre 2 anni di utilizzo dell’app
31 luglio 2024

Technical Support Service is great, thanks Gabriel! Very efficiency!

Lazynoon
RAS di Hong Kong
Circa 7 anni di utilizzo dell’app
Yotpo - L&R ha risposto 4 agosto 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

15 luglio 2024

My issues & requests are always dealt with quickly! Thank you Yotpo Support!

Knobby Underwear
Australia
Circa 2 anni di utilizzo dell’app
22 luglio 2024

Charlie I. was very helpful in getting me set up in my store! I built out the rewards program and he was great in assisting me with embedding all the necessary code and even created a rewards page for me. Thank you Charlie!

The Urban + The Mystic
Stati Uniti
6 giorni di utilizzo dell’app
Yotpo - L&R ha risposto 4 agosto 2024

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

Data modifica: 16 ottobre 2024

Definitely the issues have not been resolved.
After nearly 1 year using the app...
Update on the review - it will definitely make you loose money.
The interface is so confusing, nothing works properly when you set up a system.
I would say the main issue is the difficult to set up/use interface, and customer service that is below standard and very unhelpful.
Overall, I would not advise to install this, even if you have a developer.

Kurami
Regno Unito
Circa un anno di utilizzo dell’app
Yotpo - L&R ha risposto 24 maggio 2024

Thank you for taking the time to leave a review — we sincerely apologize for the inconveniences. Our records show that our team has been in a call with you and have resolved all issues and answered all inquiries about the product. If there's anything else we can do to assist you, please don't hesitate to reach out.