レビュー (2,580)

総合評価
4.7
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の12%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2016年6月14日

Absolutely the best app on shopify app store. The craziest thing is?? ITS FREE!
I will be upgrading to the paid version, just because they deserve to get paid for this awesome app! Thank you so much!

Gta5service
インド
アプリの使用期間:6ヶ月
2016年5月6日

A great app with creative / inventive ways to help boost sales and increase engagement!

Faith Fabulosity
アメリカ合衆国
アプリの使用期間:6ヶ月
2017年11月14日

Easy to install and configures. Using free version. Even free version giving you most of the option you required. Thank you for the developing team there good work

Iwon4u
オーストラリア
アプリの使用期間:6ヶ月
編集日:2016年6月20日

Works well, happy to give my customers a reason to come back.

Feel N Happy
オーストラリア
アプリの使用期間:6ヶ月
2016年4月18日

Thanks Swell! Your app has added so much to our online store! We love the customization and all the options!

Lady Fellow
アメリカ合衆国
アプリの使用期間:6ヶ月
2017年1月13日

We are so happy we chose to go with Swell. Their support getting us up and running has been above and beyond, they were always there to answer any questions we had quickly and efficiently with much efforts made to help us understand even more than we asked. The app is super streamline and works great. And it's fun! Fun for our customers, and fun for us :) Thank you Swell, you ROCK.

Fairygirl
アメリカ合衆国
アプリの使用期間:6ヶ月
2016年4月2日

Very well thought out program..... thank you!!

Destinationbaby
アメリカ合衆国
アプリの使用期間:6ヶ月
2016年4月24日

Love this app. So easy to setup, and great customer service! This app has so many great features.

Neverlift Apperal
アメリカ合衆国
アプリの使用期間:6ヶ月
2018年6月25日

Avoid this application by all means!!!!!!

Never use this service and it has cost us a lot to fix all the problems. Rewards system works for our business, and our customers check their rewards very frequently and it was all good until one customer reported missing points, it turns out that for that particular customer, Swell did not automatically give points and we had to manually add points to her. It was a VIP customer and we get requests to manually add points very often and that requires lots of time, and it DECREASED our customer satisfaction by a huge chunk, and we see less and less orders because our VIP customers are not happy about having to email us to get their points added. Swell charges you a fee once you reach certain subscribers, and bigger problems will happen then.

I reached out to their support team and they do not respond to you until one week later, when all of our customers are officially pissed off. the only reply from them is that I need to contact Shopify, that it is Shopify's problem in sending them orders, but it only happens to random orders, meaning that Swell does not work fully compatibly with Shopify, so this system should not be used by any business, just to save some troubles.

The response I get from Shopify is that I need to contact Swell, as Swell is the developer and they need to sort out the problems with Shopify.

Then Swell just does not care about our business, and our customers are not getting points, and we as a business piss off our customers by not able to give them points automatically as promised. This Swell rewards is a huge joke!

We are moving to a new reward application that actually works, so bye Swell!

Dermlab
オーストラリア
アプリの使用期間:6ヶ月
2016年5月15日

"Swell" is indeed a swell app!

Fabformingideas
ポルトガル
アプリの使用期間:6ヶ月