レビュー (2,580)

総合評価
4.7
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の12%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2016年4月23日

Love the app. Really easy to use.

Sweetcollab
マレーシア
アプリの使用期間:7ヶ月
2016年6月20日

Swell is great. Their free start is very generous and doesnt burden developing stores. ITs easy to use

Ambrofit
アメリカ合衆国
アプリの使用期間:7ヶ月
2016年4月10日

Swell Rewards is a great app that is affordable and simple to use. The staff is friendly and insightful - which is something valuable to those who may need help.
Great job, Swell Team!

Regards,
Matthew Teichmann, Owner
GlowShack

Glowshack
カナダ
アプリの使用期間:7ヶ月
2016年3月22日

Love Swell, so easy to use and my customers love earning points and saving money! Would definitely recommend this app to others.

Chloe Louise Boutique
イギリス
アプリの使用期間:7ヶ月
2018年6月25日

Avoid this application by all means!!!!!!

Never use this service and it has cost us a lot to fix all the problems. Rewards system works for our business, and our customers check their rewards very frequently and it was all good until one customer reported missing points, it turns out that for that particular customer, Swell did not automatically give points and we had to manually add points to her. It was a VIP customer and we get requests to manually add points very often and that requires lots of time, and it DECREASED our customer satisfaction by a huge chunk, and we see less and less orders because our VIP customers are not happy about having to email us to get their points added. Swell charges you a fee once you reach certain subscribers, and bigger problems will happen then.

I reached out to their support team and they do not respond to you until one week later, when all of our customers are officially pissed off. the only reply from them is that I need to contact Shopify, that it is Shopify's problem in sending them orders, but it only happens to random orders, meaning that Swell does not work fully compatibly with Shopify, so this system should not be used by any business, just to save some troubles.

The response I get from Shopify is that I need to contact Swell, as Swell is the developer and they need to sort out the problems with Shopify.

Then Swell just does not care about our business, and our customers are not getting points, and we as a business piss off our customers by not able to give them points automatically as promised. This Swell rewards is a huge joke!

We are moving to a new reward application that actually works, so bye Swell!

Dermlab
オーストラリア
アプリの使用期間:6ヶ月
2016年6月13日

Definitely A must have app Works As described Customer support Is The best
Check it out www.corvettesolution.com

Corvette Solution
アメリカ合衆国
アプリの使用期間:7ヶ月
2018年11月18日

Took me a bit to learn, but once I navigated to all the different settings, I was able to get the rewards ready for our customers to start signing up. Great useful tool for giving incentives to our customers.

La Femme En Noir
アメリカ合衆国
アプリの使用期間:3ヶ月
2017年12月29日

O Aplicativo testa sua paciência. Não é intuitivo e nem alto explicativo. Deveria vir com um tutorial. Deveria indicar melhor quais recompensas estarão funcionando. Deveria ser separa cada campanha(recompensas) e não todas misturadas num só local. Muito complicado de usar!

Vivico Store
ブラジル
アプリの使用期間:6ヶ月
2017年2月6日

This app has been great so far. Would surely recommend it.

Strawberry Hill House
イギリス
アプリの使用期間:7ヶ月
編集日:2016年7月24日

Simple. Easy to use and great support. A must for every Shopify store owner. Farmodels.com

Littleboyztoy
アイルランド
アプリの使用期間:7ヶ月