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Great support. Great product. Will come in very handy!
This app is a must have. Creating a loyalty program for your customers is what so many buyers look at now a days. The support from Swell Rewards is top notch. Have a problem, just send a message they will give you the support you need to get it done right.
Robert
The app works flawless so far and the customer support is very nice, professional and fast!
So good and if you're shop is new, you can use it for free!
Great app guys, still testing on my new store.
We are on the Enterprise and recently launched Yotpo live on our website. Overall, we are happy with Yotpo Loyalty and Rewards as the features and customizability are great. However, the implementation was a disaster and took nearly three months to go live (three paid months). The support (specifically developer support) when implementing and going live is very lacking. Minor customizations and responses to tickets when issues arise takes too long. In addition, if you are thinking there will be a benefit to using Yotpo Reviews, UGC, and Loyalty together, do not put too much weight into that when making your decision. They operate as three separate companies and doesn't feel unified.
Hey, Lindsay from the Loyalty team here 👋
I really apologize for the experience you've had. We checked in with the team on your case, and it looks like some technical issues on our end did arise.
Our team worked to assist in recalculating your VIP tiers, setting up the Tapcart integration, and ensuring Reviews were live after the Loyalty go-live, as well as assisted in CSS edits to the OOTB loyalty modules.
We are working to improve the implementation process to ensure the issues you experienced are fixed. If you do continue to experience further issues with your products as you mentioned, please contact your CSMs directly and we will do our absolute best to solve them as quickly as we can.
Really easy to use and it keeps track of everything for you. Still in the early stages so we will see how it works out long term.
I love this app. easy to use and well organized system.
e-commerce owner must have it!
I have now experienced the best app for referrals and rewards.. i love it's easy and simple and wow has my business taken off! thanks guys. i will definitely recommend this to my partners other businesses. have a good one! and keep on truckin'! - Miss M - www.finegothicjewelry.com
Great support and super fast set up. One of the few apps where you really don't need to tinker too much after you install it. Support chat is super responsive and helpful. Excited to see how a rewards program benefits our store.
I love the embedded experience. Much better than the widget pop up some of the other companies are doing. Also love how it integrates with our Yotpo reviews and Klaviyo platform so seamlessly. Support is fantastic, very helpful and quick to respond. 100% recommend trying YOTPO Loyalty out!