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Spent $250 and can't even get them to email or respond back to our support issue. Even tried calling, no luck... The "chat" feature in their app says their typical response time is 3 hours. It has been 3 DAYS and we still have not gotten a response. Worst part of all is this is now going to delay our release!
Really thought this app was gonna be great but the support is just absolutely horrible and that may just be a deal breaker for us.
Great app! Super easy to use and extremely effective. I would highly recommend this app to help create accounts and repeat customers!
STILL LEARNING HOW TO USE APP..BUT I THINK IS GOOD
So far I really like this app for my store, www.sewvagabonshop.com . My business is an online fabric store that specializes in designer knit fabrics for the entry level designer and home sewer. I'm hoping to build a fantastic fabric loyalty and referral program to increase customer retention. Thanks!
Super excited to have found an app that included a referral program. Very helpful on chat and easy to use app. Thank you!
The app is fantastic so far -- easy to install, and flexible enough to tailor to my shop. I wanted to be able to retroactively reward past customers, and this program allowed me to do that. The customer service is better than any support I have received, with responses within minutes. I only launched the program today, so I'll have to see what the results are, but so far I would definitely recommend this app for any Shopify store owner.
Super user friendly application!
I have recently installed this app to add more value for my customers. I love how easy and straight forward this app is to use.
wow, works great! Checkout https://www.exoticknifescales.com/ to see it in action
Very helpful set-up.Not used yet so will see as time goes on.