レビュー (2,605)

総合評価
4.7
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の12%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2023年11月22日

I am telling my fellow sellers a cautionary tale. I have been with Yotpo for 7 years.. a long time in the e-commerce world. I have watched this company transition and what has become apparent is 1- there are major speed issues with all yotpo products on your shopify store 2- you will experience Google Console issues and they will expect you and your dev team to invest time to assist with a fix with no economic benefit to you 3- you will experience cost increases year over year and 4- they will have no loyalty to you if you are an older client or if your business goes through a hard season

Of course, companies need to make money but their business model has slowly pulled in things like SMS. What this means for you, fellow retailer, is that you will lose compatibility with critical channels (like say, Attentive for SMS). Their response? Just move to us... bundle and save- and they treat the precious company you've built like a cable and telephone contract.

This insidious way of doing business is bad for all small businesses. There are plenty of better options that won't weigh down your site, cause SEO issues and throw compatibility roadblocks into the mix (as well as save you a considerable amount of cash).

This is my 15th year running my brand. My reviews are few and far between for stack tech however when I see predatory contract management that hurts business and overall operations I am compelled to share it to prevent the heartache and replatforming we are now going to undertake.

Darn Good Yarn
アメリカ合衆国
アプリの使用期間:約1年
Yotpo - L&Rが返信しました 2023年11月29日

We wanted to reach out directly to thank you for your candid Product review. We appreciate your partnership over these past seven years and do apologize for the experience you are currently having as it relates to product, pricing, and service.
We understand there are outstanding items that are critical to your business to resolve. We do not take that lightly. Our Black Friday code freeze is still in place until the end of the week to ensure stability for our merchants during the busiest time of the year. As soon as the freeze is lifted at the end of this week, our R&D team will be able to push a fix for the SEO concerns you mentioned and as for the load speed issue we do plan to release improvements on that front as well in a few weeks.
Regarding your experience with your contact, we do apologize for the experience you had and hope we can work together with your account team to find pricing that makes sense for your business needs today - especially in light of our longstanding partnership.
We appreciate you and the Darn Good Yard team - and hope we can find a path forward together. We'd love to have a discussion regarding the alternative strategy and feature functionality that is critical for you going into 2024. We will reach out to you directly via email to discuss that.

2016年6月21日

Great App and easy to use. Fischer - Cherie Clothing

Cheriebags
南アフリカ
アプリの使用期間:7ヶ月
2018年4月6日

Excellent app, very helpful in attracting customers. Unique as across-the-board.

Fresh Ideas Freelance Writing Bargainservicedeals Com
フィリピン
アプリの使用期間:14日
2016年8月19日

Easy to set up and does so many things

Bpapparel 2
ハンガリー
アプリの使用期間:13日
2016年10月18日

Awesome app, it has everything i need in one app!

Setup Bay
アメリカ合衆国
アプリの使用期間:13日
編集日:2018年10月10日

Paying $630.00 USD a month but receive zero support. Asking for help on some simple issue but was not willing to help, keep pushing us away. Feel like a fool to sign a year contract. Be careful.

UNIQSO
マレーシア
アプリの使用期間:12ヶ月
2022年8月10日

So far, I'm only on the setting up phase- haven't gone live. But the team has been very helpful- especially on my last chat Era P has been amazing answering all my questions. Looking forward to using this app!

The Nutrition Corner
オーストラリア
アプリの使用期間:13日
2022年12月15日

I was assisted by Rilu Jane B with an issue regarding my page display. The service was excellent and Rilu Jane B was very polite and professional!

Fyrewear Active
アメリカ合衆国
アプリの使用期間:13日
2017年8月27日

The Swell app is easy to use and free for basic plans

Robey East
アメリカ合衆国
アプリの使用期間:13日
2017年1月3日

Fairly easy app to use and I think it is great feature for any business!

Superior Nutrition And Develoment
アメリカ合衆国
アプリの使用期間:13日