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For small stores, the free version is good. Facing some issues with discount codes (in exchange for points) hopefully support will be able to fix it.
The referral links never work for my customers. But when needed help Reymond was the best at assisting me!
Love how the apps functions. but the drawback is the additional pay per order is something the team needs to be consider of.
Good and complete app to start a Loyalty program. Also really good customer service. Works pretty good!
I've just set up my Shopify site having migrated from Volusion. That alone has me in such great spirits that I was already happy to leave high reviews. Then, I came across Swell in the Shopify app store, and it allows me to reward my customers for their loyalty and engagement for a ridiculously low cost! I'm down right giddy. As small business owners, the bottom line is at the forefront of every conversation, and the offering of discounts and perks with Rewards points are expense enough for us. I'm still working on and hoping to figure out how to delete codes that I accidentally imported to the wrong coupon - since I forgot to decipher between the discount_export csv files (1) (2) and (3) Otherwise, everything Ive wanted to do so far has been - - - swell :) I couldn't resist!
I just added this to my store today. I had some questions about how the referral program works and the codes etc. The online chat session was very fast & thorough. I just wish they had email 3rd party integration in the basic plan. I'll see how it goes though. Jerrah was very helpful and polite.
Great app to launch a quick rewards program, really like the customization options. The only think that I would add is the possibility to embed the rewards pop-up in a separate page rather than having the box floating in the pages
Good reward system to start with. Some issues with display pop up, not quiet upto the mark
As usual, 5 star customer service but this time from Kerby. !!!!
We were experiencing issues with our newsletter pop up and it was fixed immediately.
Nothing but 5 thumbs up for Kerby..
Great! Really easy to use! Directions were clear and the process was hassle free!