レビュー (2,613)

総合評価
4.7
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の12%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年8月15日

John B was great as always! Quick and responsive for the issue brought to his attention.

Cools Club
オーストラリア
アプリの使用期間:約3年
2024年8月1日

I reached out for help and Maritel S. was so patient and so helpful! I asked a lot of questions and she answered all of them. Thank you!

Redhead Revolution
アメリカ合衆国
アプリの使用期間:約1年
Yotpo - L&Rが返信しました 2024年8月4日

Thank you for sharing your thoughts with us!

2024年9月23日

Great help and very patient!

Art of Skincare
アメリカ合衆国
アプリの使用期間:6ヶ月
Yotpo - L&Rが返信しました 2024年9月27日

Thanks for your feedback, we really appreciate it.

2024年5月9日

The support was really good and helpful
Thanks for Gabriel S who solved my issue in a few minutes

Drink Dry
アラブ首長国連邦
アプリの使用期間:2年以上
Yotpo - L&Rが返信しました 2024年5月24日

We appreciate your feedback, thank you!

2024年7月17日

John B was friendly and helpful, 5 stars for customer service but 4 stars as he wasn't able to resolve the problem, I may have to contact them again if it doesn't resolve on its own.

Alice West Art
オーストラリア
アプリの使用期間:3年以上
編集日:2024年9月26日

The YOTPO agents often are swift with their assistance. Gabriel S. was very attentive!

goodr sunglasses
アメリカ合衆国
アプリの使用期間:2年以上
2024年7月31日

Technical Support Service is great, thanks Gabriel! Very efficiency!

Lazynoon
中華人民共和国香港特別行政区
アプリの使用期間:約7年
Yotpo - L&Rが返信しました 2024年8月4日

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

2024年7月15日

My issues & requests are always dealt with quickly! Thank you Yotpo Support!

Knobby Underwear
オーストラリア
アプリの使用期間:約2年
2024年7月22日

Charlie I. was very helpful in getting me set up in my store! I built out the rewards program and he was great in assisting me with embedding all the necessary code and even created a rewards page for me. Thank you Charlie!

The Urban + The Mystic
アメリカ合衆国
アプリの使用期間:6日
Yotpo - L&Rが返信しました 2024年8月4日

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

編集日:2024年10月16日

Definitely the issues have not been resolved.
After nearly 1 year using the app...
Update on the review - it will definitely make you loose money.
The interface is so confusing, nothing works properly when you set up a system.
I would say the main issue is the difficult to set up/use interface, and customer service that is below standard and very unhelpful.
Overall, I would not advise to install this, even if you have a developer.

Kurami
イギリス
アプリの使用期間:約1年
Yotpo - L&Rが返信しました 2024年5月24日

Thank you for taking the time to leave a review — we sincerely apologize for the inconveniences. Our records show that our team has been in a call with you and have resolved all issues and answered all inquiries about the product. If there's anything else we can do to assist you, please don't hesitate to reach out.