Yotpo: Loyalty & Rewards

Very happy with this app. It can be translated to any language. The support is very good and quick. I got help from Jiemer John.

So far the features work great no issues with the free version, I needed help today and the help I received was fast and accurate with no additional follow up needed.

They are great, especially the customer support
Jerrah is awesome We're on the gold plan, and there're quite some details required clarification along set up, the customer support is certainly the biggest help! Hope all the detail difficulties and possible improvement we've put up will be updated in the coming version soon

Had an issue at first and their customer service was prompt and helpful in getting my referral program off the ground (Thanks Joseph C!)

Thank you to Jeorge Kenneth V's help and patience regarding our customer having issues with their loyalty points. He was able to walk me though the steps to resolve it and sent me links and screenshots to assist. I had reached out a handful of times and wasn't able to get an answer. I appreciate it, Jeorge!

The app looks really great on the website and I had a few questions while setting everything up so I went to the service chat to get some help with setup on the site.

Maria and Jiemer are STARS. They helped me with my issues in a timely manner and provided exactly what I needed. Great work team!

Yotpo's customer service is always helpful! They are able to answer any questions I have and show videos so I can reference back for help. 5 stars!

It's great that the Loyalty & Rewards program neatly ties in with their Testimonials app (e.g. the customer gets rewards points for leaving testimonials, which in and of themselves already help the business with social proof). We just had a small issue that was resolved by their support team within half an hour (we're based in Hong Kong so I'm assuming they have support staff around the clock) and that was a fantastic experience that shows the efficiency and level of support they offer customers. YotPo's apps are highly recommended!

We subscribed and had some set backs with our development timeline to integrate and utilize the app. Kerby offered fantastic Customer Support, we received a credit from Shopify in a timely fashion for the months unused. We look forward to onboarding with Swell soon!