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Looks good so far and isn't so difficult to use. I wish there was a campaign where customers can earn points for writing reviews and sharing items they purchased on Facebook and other social mediums.
The customer service was indeed swell (pun totally intended)! We're very excited about the new tools to make work easier for us, and right now the app is definitely the one we've been looking for.
I had a problem about points setting. and I used online chat service, they were so helpful. Explaining with screenshots and video. I had the best experience with online chat! 5 stars!
Great System for Rewarding your Customers whilst Generating New sales
Swell is aptly named.. this is a great loyalty program with excellent support. Highly recommended! We are currently using it in our shop www.cigarpimp.com and have seen a drastic improvement in customer loyalty.
We were really pleased with the support from Yotpo. We had an issue updating the FAQ and they were hands-on in their response and the issue was resolved easily and quickly. This makes it so much easier to run our business, knowing we have support when needed. Thanks so much to Jovan who helped us, and to Yotpo for focusing on customer service!
We appreciate your feedback, thank you!
Easy to setup and easy for customers to use. Already launched it and currently testing response from customers and its effectiveness in increasing sales/new customers.
Very helpful and responsive support team too.
Glad that I found this app. It was very easy to use and it is very user-friendly.
This is a GREAT app for anyone who values their customers! Loving it! 9-2-21 - Ive been using this app for years - the customer service people are WONDERFUL!
Great Customer Service, Had a couple of issues and I couldn't figure out the fix. Chris B helped me fix the issues quick and easy! This app has worked great for us!