Avaliações (2 580)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 83% das classificações são de 5 estrelas
  • 12% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
10 de novembro de 2024

John B. was quick to respond and identify the problem I was experiencing, which meant I could, in turn, provide timely customer service to my customers.

Thank you for being so helpful today, John!

Temple of the Sun Jewellery
Austrália
Almost 3 years usando a aplicação
Questão respondida por Yotpo - L&R 12 de novembro de 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

12 de novembro de 2024

John B was a great help in making sure my gift codes were set up correctly and that my rewards email trigger was added into Klaviyo so that I could offer my program members a reward with no worry!

KicKee Pants
Estados Unidos
Over 2 years usando a aplicação
16 de outubro de 2024

John B was very quick to address an issue and find the solution for one of our email flows – thanks!

Roo & You
Canadá
Over 3 years usando a aplicação
Questão respondida por Yotpo - L&R 18 de outubro de 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

4 de setembro de 2024

John B, is really helpful and kind supporter! He tried to helped me a lot even our system is troublesome. I would love ask him if I will have some question next time.

MDNA SKIN
Estados Unidos
About 5 years usando a aplicação
Questão respondida por Yotpo - L&R 12 de novembro de 2024

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

3 de novembro de 2024

I had to get help via live chat and John B was helpful, efficient, and sorted the issue right away. Thanks! :)

Go-To Skincare
Austrália
Over 3 years usando a aplicação
Questão respondida por Yotpo - L&R 12 de novembro de 2024

Thanks for your feedback, we really appreciate it.

13 de novembro de 2024

This app is great and customer service is so helpful. Really appreciate your help John B. today. Such great help. John help resolve the issue effortlessly. Thank you so much!

Angel Dear
Estados Unidos
Over 1 year usando a aplicação
23 de outubro de 2024

Gabriel S on the chat support line was incredibly helpful. He was able to get some things live on our site that helped us launch.

Bare Necessities
Estados Unidos
2 months usando a aplicação
Questão respondida por Yotpo - L&R 1 de novembro de 2024

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

18 de outubro de 2024

Wynn N was a great help. Even though my case was complicated, they provided me with wonderful assistance and guidance :)

Your KAYA
Polónia
Over 2 years usando a aplicação
Questão respondida por Yotpo - L&R 1 de novembro de 2024

Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

21 de outubro de 2024

The app had some issues, but John B. was quick to help. Great service!

Scent Australia Home
Austrália
Over 3 years usando a aplicação
Questão respondida por Yotpo - L&R 1 de novembro de 2024

We appreciate your feedback, thank you!

9 de outubro de 2024

Gabriel was very friendly! Helped me right away with the request I had.

Beehive Meals
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Yotpo - L&R 18 de outubro de 2024

Thank you for sharing your thoughts with us!