Yotpo: Loyalty & Rewards

The support team is available and knowledgeable for simple and complex questions. John B quickly responded to my ticket letting me know that he was working to find a solution then followed up with documentation of how to resolve my question.

It was quite difficult for us to implement a new tool seeing as we were migrating from another, but the Yotpo support team (especially Gabriel S) are highly responsive and pick up every ticket we sent them in the 2 weeks post launch. We appreciate the quick response & turnaround even though there were quite some bugs / issues with our launch (that was specific to our previous set up). Thanks Gabriel for helping us make sense of all the new data!

Yotpo support has been top tier! Vergian B. specifically was able to answer my very technical questions & resolve my issues I was having. Appreciate the help & love the team!

Thank you Jeff Q for all of your help and guidance. You are always so happy and helpful. And explain things really well.

Vergian B was super helpful and solved my problem in moments. Thank you!

Fantastic customer service. Helped me right away!

Thanks John B for your help! Fast and efficient and clear with direction

I’ve had an outstanding experience working with Gabriel S at Yotpo. He’s been incredibly helpful and proactive in assisting me with setting up our referral program. His knowledge and expertise made the process seamless, and he provided clear guidance every step of the way.

Super happy with the platform, support, and all-around experience with Yotpo Loyalty and Rewards.

John from Yotpo Chat line was super efficient providing a report manually straight away - that was not coming to my email. Thanks John!