Yotpo: Loyalty & Rewards

I haven't used it yet but I'm formatting everything. It's super user-friendly and seems like a great idea to really bring in customer appreciation and involvement! :D

The support is truly wonderful. Jo has come to my rescue a few times already and I'm sure she will again soon. When she has explained how to do something - the light bulb came on vividly; almost to the point that I was embarrassed that I couldn't figure it out on my own. Well done Jo!

Best system ever .... Works grea and somewhat easy to use

Looks great! Lets see how it goes.

Superior support team. Amazing experience on live chat.

Great app, would highly recommend.

good but not great. email pop up doesn't sync to mailchimp. I love the idea of an all in one reward, referral and email capture app but think I'm going to switch back to apps that specialize in each function.

This review is initially based off of what I am seeing and they are supposed to be reaching out to me soon to go over why they are using all orders to calculate the charge. At least they are responsive. I'll update as we work through this issue. I started this App up last week, and at least half of the orders were never placed when the App was being used, so that struck me as incorrectly counting orders towards charging a fee. I also place manual orders through our shipping App to ship company documents, as well as replacement orders, returns, etc, and those are not true customer placed orders, so I do not think it's fair to utilize this metric as a basis for charging and I hope they're willing to fix this or work out a better resolve, so we'll wait and see. Either way, I'll hear them out to see why in their app it says all orders for the entire month are used to calculate charges and see if there is a misunderstanding. Also, it is showing one email is responsible for clicking the link 39 times, so I am waiting to hear how that metric is calculated.

Just installed the app. So far seems very straightforward and easy to use.

thanks for the free version which hopefully will help grow the store so that i can afford the premium memebership. apps like these help small businesses gain traction and be successful

some features don't work-unable to customize rewards popup and unable to view rewards page