Yotpo: Loyalty & Rewards

A bit more than I was looking for but willing to give it a go

The Swell App is a very cost effective method for operating a customer loyal and referral program.

Horrible customer support and sales team. After playing with the free version, we think Yotpo offers an expensive but good product. I emailed to request a demo to understand the features and pricing for Platinum Plan to handle a higher order volume. However, Yotpo have not responded my email in a week after reaching out initially. I can't imagine working with a team that does not interact with their customers.

I have an email campaign. It really does it all for you. I think I will stick with that one for now. Although I do like the rewards points.

Still learning the platform. Hoping to see higher conversion & retention rates.

great concept and idea, settings area needs alot of work, looks like something made in the 90's

Everything's moving pretty seamlessly so far!

Haven't used it much yet, but seems to have everything you could ever need from a referrals, loyalty and campaigns perspective. Look forward to using it!

So far, Swell looks excellent, and I love their startup-friendly pricing structure!

Everything was easy and understandable.