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Had some questions and Jerrah was very helpful with answering quickly and walking me through some confusion I had as well as how to set up some custom actions we're thinking of for our shop. Thanks again!
Wow, an incredibly robust loyalty program even at the Free level with top notch customer service. Twice I had to reach out to Josh through Chat (my own oversights) and within a few minutes he explained what I needed to know in a friendly, professional manner. There is a direct Chat portal in the Swell admin page, they make setting it up and getting support as easy as can be.
Swell is a huge help in growing my business. I have used other platforms that did not offer rewards programs and this has been an amazing addition to my site and business. My customers love the engagement and it encourages sales and loyalty!
Great idea!
I am eager to see it working on my store.
From the moment I downloaded they were there to assist! Very helpful and already I am so excited to see what my customers think of all the perks of rewards! Thank you!
I am new to this app and was a bit confused about some things. I reached out to support and Era helped me through any issue I was having (not due to the app but from me just not understanding some areas). Era was amazing and was very swift with responding. Thank you for being great!
Love it! Gives my customers a sense of loyalty. Their customer service is amazing. :) I have had to contact them more than once, and they are always quick to resolve any issues I come across.
Swell Rewards is by far the best shopify rewards program out there. The free version comes with tons of flexibility and features, and the paid version allows you to more seamlessly integrate the program into your store. The support is fast and courteous - Josh helped me set the program up and gave some great advice on how the program could be tweaked to best suit my needs. A plus app!
So many great options and ways to engage with customers!
So far so good. look forward to seeing it in full use once we go live with our store after making a switch from another provider.