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Very easy to setup and customize. Looking forward to utilizing it as traffic ramps up. Great app!
Realy love this app - & the support too!
I have just installed, easy to set up looking forward to seeing how it performs
Josh with Support was excellent! Thank you Swell!!!
The system works like a charm. Easy setup. Customer service also helpful when we have questions pertaining to setup or customer issues.
Excellent support, I had some problems, more me than the app, I'm not very good with tech stuff. Fatima was amazing, took care of everything.
We upgraded to pro before we rolled out the app based solely on the pre-sales support from the team @ Swellrewards. I wanted to retroactively assign points and they not only offered to do it for free (assuming I gave them the data), but offered to do it over the weekend as to not hold up my deployment. Fun fact - In the email I had even offered to pay for this import. Maybe that missed that part :P
We sent out emails of our initial launch to ~20k customers and have had no hiccups so far. Customers have been exchanging points w/no issues and with zero handholding by our support folks.
To top it off, the feedback from our customer base has been overwhelmingly positive. I'd say we're pretty satisfied.
Thanks!
Only just installed. Love the online video tutorials. So far so good!
Love this app and the quick support! It makes a lot of difference in terms of getting technical answers responded to at a faster pace than submitting a ticket via email. Great feature!
I rarely leave reviews, but these guys are deserving! Not only is the app robust and flexible, but their customer support was terrific. Vergian answered all of my questions thoughtfully so that we can better understand the available options and make the right choice for us. Really grateful! Thanks again.