Avaliações (2 613)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 83% das classificações são de 5 estrelas
  • 12% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
15 de agosto de 2024

John B was great as always! Quick and responsive for the issue brought to his attention.

Cools Club
Austrália
Aproximadamente 3 anos usando a aplicação
1 de agosto de 2024

I reached out for help and Maritel S. was so patient and so helpful! I asked a lot of questions and she answered all of them. Thank you!

Redhead Revolution
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por Yotpo - L&R 4 de agosto de 2024

Thank you for sharing your thoughts with us!

23 de setembro de 2024

Great help and very patient!

Art of Skincare
Estados Unidos
6 meses usando a aplicação
Questão respondida por Yotpo - L&R 27 de setembro de 2024

Thanks for your feedback, we really appreciate it.

9 de maio de 2024

The support was really good and helpful
Thanks for Gabriel S who solved my issue in a few minutes

Drink Dry
Emirados Árabes Unidos
Mais de 2 anos usando a aplicação
Questão respondida por Yotpo - L&R 24 de maio de 2024

We appreciate your feedback, thank you!

17 de julho de 2024

John B was friendly and helpful, 5 stars for customer service but 4 stars as he wasn't able to resolve the problem, I may have to contact them again if it doesn't resolve on its own.

Alice West Art
Austrália
Mais de 3 anos usando a aplicação
Editado a 26 de setembro de 2024

The YOTPO agents often are swift with their assistance. Gabriel S. was very attentive!

goodr sunglasses
Estados Unidos
Mais de 2 anos usando a aplicação
31 de julho de 2024

Technical Support Service is great, thanks Gabriel! Very efficiency!

Lazynoon
Hong Kong, RAE da China
Aproximadamente 7 anos usando a aplicação
Questão respondida por Yotpo - L&R 4 de agosto de 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

15 de julho de 2024

My issues & requests are always dealt with quickly! Thank you Yotpo Support!

Knobby Underwear
Austrália
Aproximadamente 2 anos usando a aplicação
22 de julho de 2024

Charlie I. was very helpful in getting me set up in my store! I built out the rewards program and he was great in assisting me with embedding all the necessary code and even created a rewards page for me. Thank you Charlie!

The Urban + The Mystic
Estados Unidos
6 dias usando a aplicação
Questão respondida por Yotpo - L&R 4 de agosto de 2024

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

Editado a 16 de outubro de 2024

Definitely the issues have not been resolved.
After nearly 1 year using the app...
Update on the review - it will definitely make you loose money.
The interface is so confusing, nothing works properly when you set up a system.
I would say the main issue is the difficult to set up/use interface, and customer service that is below standard and very unhelpful.
Overall, I would not advise to install this, even if you have a developer.

Kurami
Reino Unido
Aproximadamente 1 ano usando a aplicação
Questão respondida por Yotpo - L&R 24 de maio de 2024

Thank you for taking the time to leave a review — we sincerely apologize for the inconveniences. Our records show that our team has been in a call with you and have resolved all issues and answered all inquiries about the product. If there's anything else we can do to assist you, please don't hesitate to reach out.