Avaliações (2 580)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 83% das classificações são de 5 estrelas
  • 12% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
27 de fevereiro de 2016

If you are using this app or looking into using this app you know customer service is important to running a successful business. The SWELL team has AMAZING customer service. I have asked many questions and I could not be happier with the assistance I have received. Each time I was responded to in a prompt, polite, and informative manner.

As for the app itself, it has been great so far. It is an easy straight forward setup. I was also able to customize the pop ups and tabs to blend in with my stores theme. Josh even helped me add the pop up to my navigation. Since downloading I have only had two customers check out, but everything worked as it is supposed to. I have only had a couple minor issues with SWELL, but when I messaged Josh about it the issue was already known and a fix was in the works.

All in all I recommend this app. SWELL is Rowdy Ann approved! :)

Rowdy Ann Boutique
Estados Unidos
Over 1 year usando a aplicação
6 de abril de 2016

Swell is the best app for customer loyalty programs!

Shredlights
Estados Unidos
Over 1 year usando a aplicação
22 de maio de 2023

Edilyn was amazing! They resolved my issue so quickly and helped my site look perfect! Great customer service.

The Melt Collective
Estados Unidos
18 days usando a aplicação
Questão respondida por Yotpo - L&R 20 de dezembro de 2023

We appreciate your feedback, thank you!

8 de setembro de 2016

haven't used the program yet. seems ok so far

My African Goods Exotic Scents
Estados Unidos
Over 1 year usando a aplicação
6 de março de 2023

After six months, I strongly do not recommend Yotpo. It's a subpar product that is clunky and all over the place. Their admin interface is mismatched and terrible. It's waaay overpriced. Their outside marketing looks good, but once under the hood, you'll regret it.

Patty's Cakes and Desserts
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Yotpo - L&R 15 de março de 2023

Thank you for submitting a review, and apologies for any inconveniences you may be experiencing. We're constantly working to improve our products as well as our pricing and packaging options to ensure that they're easy to use and affordable. Our records show that our team was able to assist you, but if you're still experiencing difficulties, please let us know.

9 de setembro de 2016

This is great and just what I was looking for! Thank you!

Xbodyuk
Reino Unido
Over 1 year usando a aplicação
4 de fevereiro de 2016

Great App and perfect for the growing business as the fee is scalable :-)

Great customer service too!

Vipra Natural Choices
Dinamarca
Over 1 year usando a aplicação
22 de janeiro de 2016

Awesome, easy to set up, terrific support and easy to follow videos if you do get hung up on anything. Great job!

Crockettmountainwood
Estados Unidos
Over 1 year usando a aplicação
Editado a 4 de agosto de 2016

Great App. Quick and Easy Setup. So far, So Good !!!

8.4
Had a couple of questions and the SWELL Team was right there to answer and help !!! Thanks!!!

Magnetqueen
Estados Unidos
Over 1 year usando a aplicação
17 de maio de 2016

Great app. My customers love it!

Cest La Vie Home Decor
Estados Unidos
Over 1 year usando a aplicação