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If you are using this app or looking into using this app you know customer service is important to running a successful business. The SWELL team has AMAZING customer service. I have asked many questions and I could not be happier with the assistance I have received. Each time I was responded to in a prompt, polite, and informative manner.
As for the app itself, it has been great so far. It is an easy straight forward setup. I was also able to customize the pop ups and tabs to blend in with my stores theme. Josh even helped me add the pop up to my navigation. Since downloading I have only had two customers check out, but everything worked as it is supposed to. I have only had a couple minor issues with SWELL, but when I messaged Josh about it the issue was already known and a fix was in the works.
All in all I recommend this app. SWELL is Rowdy Ann approved! :)
Swell is the best app for customer loyalty programs!
Edilyn was amazing! They resolved my issue so quickly and helped my site look perfect! Great customer service.
We appreciate your feedback, thank you!
haven't used the program yet. seems ok so far
After six months, I strongly do not recommend Yotpo. It's a subpar product that is clunky and all over the place. Their admin interface is mismatched and terrible. It's waaay overpriced. Their outside marketing looks good, but once under the hood, you'll regret it.
Thank you for submitting a review, and apologies for any inconveniences you may be experiencing. We're constantly working to improve our products as well as our pricing and packaging options to ensure that they're easy to use and affordable. Our records show that our team was able to assist you, but if you're still experiencing difficulties, please let us know.
This is great and just what I was looking for! Thank you!
Great App and perfect for the growing business as the fee is scalable :-)
Great customer service too!
Awesome, easy to set up, terrific support and easy to follow videos if you do get hung up on anything. Great job!
Great App. Quick and Easy Setup. So far, So Good !!!
8.4
Had a couple of questions and the SWELL Team was right there to answer and help !!! Thanks!!!
Great app. My customers love it!