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Our customers LOVE our Rewards Program! Maria did an awesome job of explaining a few areas within the program that we needed help with!
This app is a good app!. I couldn't figure a few things out and the staff was amazing at helping me. Amazing customer service! Thank you so much.
Very simple to use back end with plenty of customisation options. Took less than an hour to set up everything I wanted.
I'm looking forward to seeing how customers engage with it.
We are very excited to start using Swell! It already had most of the features that we were looking for and the customization to make our program come together. They are also setting up some custom features for us right away to help make our rewards program the perfect system for our company!! Way to go Swell Rewards!
The unique I found where I can edit all in Spanish, so perfect for my web, thank you
Very simple to use! Quick setup time and many customization options!
I was confused as to why when I and a customer clicked her referral link, it was stating that I wasn't eligible for the discount. Thanks to Maria D. explaining that it was due to the IP address already being captured previously or the person has already made an order on my website. Thanks again for your help Maria.
Setting up Swell was relatively easy and even rather fun. I am looking forward to seeing how Swell increases referrals and repeat traffic.
2016-10-17: Update - Continues to work well with minimal upkeep.
This app is great! Very clear and simple instructions on how to set up. It only took me a few minutes to set up an entire rewards program with several campaigns and discount options. Thanks guys!
I realised a week into running this app that if your monthly order count on your store reaches 100 you will need to pay for this app at its price structure at that particular time (which could potentially be more than it is now) as all your customers will lose access to their rewards that they earned if you decline. So I paused the app for now to contemplate this.
This app was super easy to install and yeah, you will probably have a few questions at first as I did, but the chat feature, Josh, is right there to help. My questions were mostly "glitch" related - something they knew about and are working on fixing for me. I also did not know I had to create the coupon codes, an extra step that is really easy once you view the video (Josh sent me the link to the video as I must have missed it during the integration process). Creating the coupon codes took about 15 -20 minutes, but I am not that tech savvy and that included watching the video.