Yotpo: Loyalty & Rewards

fatima did a great job of assisting me with all of my questions, 10/10 customer service. the app itself though could use some updating like we should be able to edit the "create account" and Log in button to match our theme but instead its stays black and changing the size of the button "earn rewards" is kinda difficult to do

Love the platform! Super user friendly! Excited to get everything fired up!

Excellent support, I had some problems, more me than the app, I'm not very good with tech stuff. Fatima was amazing, took care of everything.

Really good rewards app. MAkes for repeat customers.

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Great App! It does exactly what I needed and the video tutorials were so easy to follow! I would definitely recommend this app to a friend!

This app is helpful in managing emails for cart abandonment. It also keeps your customers engaged because they can earn coupon codes and points etc. It is easy to use and I definitely recommend them. There are several plans including a free one for businesses that just started up.

Onboarding process is never-ending. "dedicated customer success manager" is a scam, she is not available and does not know the system well enough to assist. Support is not supportive at all and the overall attitude feels like somebody's doing a favour and not like a service for an app that costs a fortune. Very disappointed.

im still testing this app so thank you for this but im think that would be nice to work with you with referal program

I rarely leave reviews, but these guys are deserving! Not only is the app robust and flexible, but their customer support was terrific. Vergian answered all of my questions thoughtfully so that we can better understand the available options and make the right choice for us. Really grateful! Thanks again.

Nice and effective way to attract customers to your store