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I recently integrated Yotpo into my Shopify store, and I must say it's been a game-changer for my business! This app seamlessly enhances the customer experience, and I am thrilled with the results.
One of the standout features of Yotpo is its user-friendly interface. Setting up the app was a breeze, and the customization options allowed me to align it perfectly with my brand aesthetics. The integration with Shopify was flawless, and I could see the impact on my site almost immediately.
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Thank you to Jeorge Kenneth V's help and patience regarding our customer having issues with their loyalty points. He was able to walk me though the steps to resolve it and sent me links and screenshots to assist. I had reached out a handful of times and wasn't able to get an answer. I appreciate it, Jeorge!
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Such a great platform! The customer support team - especially Rilu & Gabriel have been above and beyond! We have been able to get our program set up so quickly and with such ease - wish we had started sooner! Great work to all, thanks again Rilu, Gabrie, and Yotpo!
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Was able to help me out very quickly and efficiently. Thank you!
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So far, it's been significantly better than the loyalty and referral app we were using prior. While the initial onboarding process was disjointed because our rep was leaving, the Yotpo team quickly found a replacement and helped with every step of the onboarding and making sure our programs (and email flows within Klaviyo) were set up optimally. Special shoutout to Angelo who helped checked every detail of our program and got us optimized!
We appreciate your feedback, thank you! We are continuing to better our products and will continue to do so to continuously provide the best customer experience there is!
Very good customer suppor who spent a lot of time going trough setting up that I could probably have found in the user guide !
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Initial set up was pretty straight forward, but then there were a few questions I had and bits I wasn't entirely sure how to set up. I contacted the customer service team and was helped by Lemuel. They were amazing and patiently helped me set everything up. I am very happy with the results
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Excellent customer service! App definitely helps gain and retain customers.
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I had a great experience receiving help to set up my rewards page. The representative was nice and very clear and responsive.
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I was new to the app and had a couple of quick questions. Gabriel S via chat went above and beyond to help me. Fast, kind, and knowledgable. thank you!
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