Yotpo: Loyalty & Rewards

I hate giving bad reviews but they don’t I still confidence. Highly expensive. Customers keep getting massive amounts of free points, system is badly flawed. Terrible communication after a year we are moving providers....... terrible service. We have given them opportunity after opportunity to resolve issues and communicate with us but no joy. I’m an old school kind of
guy and refuse point blank to pay someone hundreds of dollars a month for a knackered broken product. I can lose money for free I don’t need to pay someone to lose me money. People are redeeming points and then getting those points back because of a glitch, no matter how many times we try and communicate these guys don’t get back to us quick enough. By quick enough I expect a reply within 48 hrs not over a week later.

I will never use swell rewards again and I am now setting up an account with a different provider and going to cancel swell over the next couple of weeks.

One thing they won’t tell you is that there is no confirmation of a page being shared or a ‘follow or like’ Facebook and twitter etc won’t allow it anymore but swell won’t tell you that. If I had a mind to I could rip the arse out of any shop that has swell rewards, it is totally unsafe for any shop owner and sorry to say I am throwing them in the bin.

I am enjoying using Swell in my store. I am pretty new to both Shopify and Swell, so it helps that Swell is very user friendly. Many of my customers are excited about the prospect of earning rewards points!

Swell is a fantastic tool to increase revenue and build customer loyalty. Highly recommend this app for your Shopify store!

Heaps of tools to make rewarding your customers loyalty a breeze!

Initial set up was pretty straight forward, but then there were a few questions I had and bits I wasn't entirely sure how to set up. I contacted the customer service team and was helped by Lemuel. They were amazing and patiently helped me set everything up. I am very happy with the results

Great app. Love the rewards system and customer service is so helpful.

While I haven't got my store up and running yet, the setup of this app is super straight forward, the interface fits very nicely, and everything is where you would expect it to be. Josh helped me through a few simple issues I wasn't to sure about, getting back to me within minutes which I didn't expect at all. Really looking forward to launching the store with this app.

Have just started using it. Seems pretty easy to set up and use, specially on a Shopify Store. I have given it 4 stars as today is just the first day. Over time, with use I hope that I am able to give it a 5 star.
I have had swell for some time now. Customers seem to have gotten points but no rewards have yet been claimed. I am looking forward to getting the customers coming back to claim rewards for the points earned by them.

I absolutely love this app. Makes my life so much easier at http://www.URBANLIFESHOP.COM
Thank you.

So far so good. Easy to use, great for the less tech savy :).