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Clear is that a tremendous degree of logic and compound knowledge is integrated within this app, matched if not exceeded in caliber by a generous customer support team. Having tried multiple loyalty reward programs, I recommend only Swell.
--team kös organic skincare
Points feature for rewards is ok but referrals is the worst I've experienced- used to have Referral Candy and then Talkable. ROI is non-existent, admin doesn't display properly, felt like a guinea pig the whole time with a Beta product
Very helpful and it works great. Very easy to use. Highly recommended!
I have to say, at first I was skeptical installing Swell, but really it is a great app. My email list has grown substantially since installing it, it's nicely made, and Josh is fantastic for customer service.
Also, since it's free if you're doing less than 100 orders a month, small stores can try it without a risk, which worked great for me.
Wow! This is a very easy and rewarding tool for my customers.I love that I can give back to my customers by rewarding them on their creation day(birthday)!! Very good !!
We tried a lot of Rewards Apps, and Swell is by far our favorite. Very customizable, and lots of essential tools within. I am def recommending this to my colleagues. Keep up the great work!
UPDATE: 06/07/18
Well, the program stopped working after asking me to upgrade my plan. I entered my credit card info, and now I have a locked app with just a white screen. Customers are getting angry because their coupons no longer work...still waiting for a fix.
have been happy with it, however I would like to downgrade back to the Free plan while i put my shop on sleep mode and while upgrading is easy, there is no way to actually go back down. I have contacted the company with no reply and have been charged another $40 for a program that I currently am not using. This is why small businesses go broke!!!
I am so excited to have this on my commerce site. I have been looking for a fun way to encourage repeat guest purchases and Swell looks like great! Customer service is top notch. Love all the features and the ability to make ordering fun for my customers
We absolutely love the features available in Swell! Having a referral program in place is one of the most powerful things any business can offer. Swell makes the process easy and fun.
Plus, this app is free until you start earning upwards of 100 orders per month. This is pretty much a no brainer!
The online part works nicely, but I'll have to share the perspective of a brick and mortar retailer with ShopifyPOS. It stopped working on POS 4-5 months ago and it hasn't been fixed. So, it doesn't seem to be a good fit for those who focus who have stores. We'll probably be looking elsewhere for one that'll work well with POS.