Swift SEO ページスピードオプティマイザー
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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Didn't work with my store but once I reached out about canceling I was helped through customer service. May work with your store though.
Hi AshstoAsh store admin,
Here's Ellie from the Swift Team.
Firstly, we're truly sorry for the delayed response, as our customer support team is available from 2 PM to 10 PM (Mon - Fri) GMT+7. We apologize for any frustration you've experienced with the app.
During the free 3-day trial, no charges are applied unless the trial is skipped. However, we understand that the "Image alt texts" feature didn't work as expected for you. To make this right, please check your email so we can provide personalized support and resolve this issue
Thank you for your patience, and we hope to assist you soon.
Regards,
Ellie
Swift by OneCommerce
although there was an improvement over my original score in the end, the installation of the app was the only event on a day when my shopify speed score lost 13 points. i do believe that this is intentional on the part of the designers in order to incentivize you to pay for the expert optimization. that being said, my site is faster now than it was before the 13 point drop so they did as they promised. just seems a little sketchy so they get 4 stars instead of 5.
Hi there,
My name's Kate from Swift ‑ Page Speed Optimizer Support Team. Thank you for the loving words you've shared
Relating to your concern that your score got down on the date you installed Swift, we have tested the app on many other stores before and did not witness such that huge lost before. We also got speed tested from Shopify that our app has low impact to your online store. Therefore, in your case, we can not conclude that it is all because of our app since other factors like theme changes or added media can also have an impact.
Our Support Specialist has contacted you via email to figure out that issue and assist you further, please kindly help us check your mail box.
If you need any further assistance, please let us know via our live chat or email us at support@perfectapps.io
Regards,
Kate
Swift ‑ Page Speed Optimizer Support Team
After the help of the Swift experts, the speed improved significantly. They also give accommodations for further improvement in speed.
Hi there,
I'm Mirabel from Swift. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Swift. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Swift, but also other apps from OneCommerce which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@onecommerce.io
Best Regards
Mirabel
Swift by OneCommerce
The great thing about this app is that you can put your logo and custom colors for absolutely free which is awesome. But if you want things like lazy loading etc. for your store you do have to pay a monthly fee for it. Other than enjoy the basic plan because it's a lot for a little.
Hi there,
I am Andrew from Swift ‑ Page Speed Optimizer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Swift. I'm glad we were able to meet your expectations!
If you have any further questions, please feel free to contact us via our live chat, or email us at support@perfectapps.io, we will get back to you soonest.
Regards,
Andrew
Swift ‑ Page Speed Optimizer Support Team
The app has a very nice/understandable UI and extremely good support (also from the product manager personally). They make an effort to tackle individual problems. The functions have not worked 100% for me, but I am convinced that the team will find good solutions.
Hi there,
I'm Jonathan from Swift ‑ Page Speed Optimizer Support Team. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Swift team and we have been trying our best to develop and improve Swift to serve you and meet your demand.
Please do not hesitate to let us know if you need any help via live chat or email us at support@perfectapps.io
Regards,
Jonathan
Swift ‑ Page Speed Optimizer Support Team
Supportive
Hi there,
Here's Oriana from Swift. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Swift combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@onecommerce.io
Regards,
Oriana
Swift by OneCommerce
We installed this app to improve our stores speed. Tommy from the customer support helped us checking what is the cause of slow speed score and gave us some advice and recommendations to improve, we will be updating our review after we get some results for sure. Thank you so much.
Hi there,
My name's Robert from Swift ‑ Page Speed Optimizer Support Team. Thank you for the loving words you've shared
We are delighted that you like our service and your feedback means a lot to us and we will do our best to deserve your trust.
If you need any further assistance, please let us know via our live chat or email us at support@perfectapps.io
Regards,
Robert
Swift ‑ Page Speed Optimizer Support Team