Avaliação geral
4,7
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 7% das classificações são de 1 estrelas
25 de fevereiro de 2021

The support is the best!! They really look the way to help you and make your store faster!! thank you

AmazzonitaShop
Colômbia
About 23 hours usando a aplicação
Questão respondida por OneCommerce.io 26 de fevereiro de 2021

Hi there,

This is Eric from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Swift users like you.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@perfectapps.io

Regards,
Eric
Swift ‑ Page Speed Optimizer Support Team

17 de fevereiro de 2021

Lo recomiendo al 100% muy buen servicio postventa y atención al cliente excelente. He quedado muy contento con este programa. He podido incrementar la velocidad de la tienda un 50% más. Fenomenal, gracias al equipo de Swift.

elbeberegalo
Espanha
About 22 hours usando a aplicação
Questão respondida por OneCommerce.io 17 de fevereiro de 2021

Hi there,

My name's Robert from Swift ‑ Page Speed Optimizer Support Team. Thank you for the loving words you've shared

We are delighted that you like our service and your feedback means a lot to us and we will do our best to deserve your trust.

If you need any further assistance, please let us know via our live chat or email us at support@perfectapps.io

Regards,
Robert
Swift ‑ Page Speed Optimizer Support Team

Editado a 19 de maio de 2021

This app is terrible!! Do not install !!
Half our pictures are now blurry. Even after removing code pictures still look terrible. It’s unexceptionable and with offset business hours, the window of communication is very small, so this might take days to correct, meanwhile we are sitting ducks. We went in to get a faster website and ended up with a website not functioning at all

Snedkerværktøj
Dinamarca
20 days usando a aplicação
Questão respondida por OneCommerce.io 19 de maio de 2021

Hi there,

Here's Paul from Swift ‑ Page Speed Optimizer Support Team and we're deeply sorry for this inconvenience caused.

In relation to your concerns, we have two kinds of optimization: theme and image. In any situation that there's error after optimizing, you can restore your images and remove code of optimized theme so that everything will be back to normal.

We have been following you through emails, call for days to solve this problem but haven't received any response from you. If possible, can you please kindly let us know has this issue been fixed. We really wish to support you to the best of our efforts.

Best Regards
Paul
Swift ‑ Page Speed Optimizer Support Team

25 de janeiro de 2021

I was not sure about the app until I received some great support. Marie was a great help, far and beyond what I expected.

Primitive Outdoor Gear
Estados Unidos
About 20 hours usando a aplicação
Questão respondida por OneCommerce.io 25 de janeiro de 2021

Hi there,

This is Eric from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Swift users like you.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@perfectapps.io

Regards,
Eric
Swift ‑ Page Speed Optimizer Support Team

17 de fevereiro de 2022

great service and awesome features! Highly recommend to anyone who wants to get great advice for increasing speed!

UltimateBodyEvo
Eslovénia
About 16 hours usando a aplicação
Questão respondida por OneCommerce.io 17 de fevereiro de 2022

Hi there,

This is Daniel from Swift ‑ Page Speed Optimizer Support Team. Thank you for taking the time and writing this review for us.

Your opinion is very important we will continue to improve our service to always guarantee the best quality.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@perfectapps.io

Regards,
Daniel
Swift ‑ Page Speed Optimizer Support Team

Editado a 7 de junho de 2021

Maria support is the best!
This app is good for improve you speed on your website + the support is very reactive

Kened Paris
França
About 14 hours usando a aplicação
Questão respondida por OneCommerce.io 7 de junho de 2021

Hi there,

This is Daniel from Swift ‑ Page Speed Optimizer Support Team. Thank you for taking the time and writing this review for us.

Your opinion is very important we will continue to improve our service to always guarantee the best quality.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@perfectapps.io

Regards,
Daniel
Swift ‑ Page Speed Optimizer Support Team

13 de fevereiro de 2023

I would not recommend using their "experts" to boost your page speed. Paid good money and my store still has low score of 45 on Google page speed, 30 in Swift app, and 30 on shopify. Not happy that I didn't get what was expected.

The Wind Chime Co
Estados Unidos
13 days usando a aplicação
Questão respondida por OneCommerce.io 13 de fevereiro de 2023

Hi there,

I am Julie from Swift - Page Speed Optimizer Support Team.

Firstly, I sincerely apologize for any inconvenience caused to you when experiencing our service.

As per checking, the speed performance currently shows 57/100 (Google PageSpeed Insight) on our end and we eagerly asked your TeamView ID to investigate the issue further and are waiting for your response.

We also recommend to check the speed performance on Google PageSpeed Insights at https://pagespeed.web.dev/ for accurate results because the speed always updated real-time.

I am following up with you via email, so kindly help to check your Inbox, and look forward to hearing your reply.

Kind regards,
Julie
Swift ‑ Page Speed Optimizer Support Team.

10 de março de 2022

Worked great. Took my store loading time down significantly. Functionality is limitied in trial mode. But I am happy that this is the real deal. Recommended!!

Toddler Closet
Estados Unidos
About 10 hours usando a aplicação
Questão respondida por OneCommerce.io 10 de março de 2022

Hi there,

This is Brian from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

If there's anything else we can do to help, please let us know via our live chat or email us at support@perfectapps.io

Regards,
Brian
Swift ‑ Page Speed Optimizer Support Team

15 de abril de 2022

Optimized my 23% premium Californian theme to over 90% . Desktop speeds reached a crazy 99%!!!! All done with the help of Maria at customer support. Apps with support are invaluable. Their service comes second to none! Thankyou Maria

HealFastNow
Austrália
About 6 hours usando a aplicação
Questão respondida por OneCommerce.io 15 de abril de 2022

Hi there,

I am Andrew from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your greathearted review.

Here we are working very hard every day to provide you with the best service. Thank you for the loving words you've shared, and thank you for being the best part of Swift.

If you have any further questions, please feel free to contact us via our live chat, or email us at support@perfectapps.io, we will get back to you soonest.

Regards,
Andrew
Swift ‑ Page Speed Optimizer Support Team

7 de junho de 2021

I Do Not Recommend This App. The First Day I Downloaded This App I Used It, and it Requested to optimize and speed up my theme so I let it. It Completely Destroyed My Theme And I Had To Use A Backup That Some People May Not Have. They ended up giving me a replacement 5 days later which was slower than the original theme. The Support Isn't even online when there hours say they are. Not Worth the download and definitely not worth the price, I had there premium package going through all this.

MakeupRush
Estados Unidos
4 days usando a aplicação
Questão respondida por OneCommerce.io 7 de junho de 2021

Hi there,

I am Elaine from Swift ‑ Page Speed Optimizer Support Team. Firstly, I sincerely apology for any inconvenience caused to you.

In relation to your concerns as following:

1. When you optimize images and/or optimize theme, if something went wrong in your live theme, we have the option to remove code after optimizing then your live store will be back to original while waiting for our Support Team to check and fix the problem. For more information, please kindly give this article a read: https://help.perfectapps.io/en/article/which-error-might-have-happened-when-optimizing-image-or-theme-and-how-to-resolve-5rnd6/

2. We're sorry for our delay response due to different in time zone. Our business hours are 10pm - 7am EST, Sun- Thur. Despite that, we're always willing to support our customers as soon as possible when it's out of business hour and hope you can understand for us.

As my colleague, Maria, is following you in email, please kindly check and get back to us so we can help you further. If possible, please give us a range of time that you're able to discuss so that we can serve you better.

Looking forward to hearing from you soon.

Best Regards,
Elaine
Swift ‑ Page Speed Optimizer Support Team