Mobile App Builder ‑ Swipecart , 47件のレビュー

総合評価
3.4
評価レベルごとの件数
  • 評価の72%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の26%は1つ星です
2023年1月17日

My experience with swipecart has been wonderful--I love how they have a lifetime plan. They did a great job designing the app for my store. They also have been so helpful to requests I have for my app and usually respond fairly quickly. I definitely recommend them for building your first mobile app.

Brave Little Lamb
アメリカ合衆国
アプリの使用期間:20日
編集日:2024年5月2日

This is an edited app review after using it for around 6 months, no doubt this is fabolous app but there is no support at all. Means i have been followingup for one thing for last 3 months, but nobody cares to give answers. If you need support, give them 1 star rating here and somebody will connect and solve the issue, then you can revise the rating when your work is done, there is no other way to get support.

Jaibros
インド
アプリの使用期間:11ヶ月
2022年11月16日

I use this app to help me but it's not really helping me the plans that you guys are offering cost too much for someone like me starting off you guys should at least offer abandoned cart to bring back the customer so we're able to purchase more of your products and make it make sense i I will be deleting thank you

Body Care Ritual
アメリカ合衆国
アプリの使用期間:3ヶ月
Rentech Digitalが返信しました 2022年11月16日

Dear customer,
Thank you for your review. Under starter plan you get the option to send up to 10k notifications. Abandoned cart push notifications are supported under basic plan. You can upgrade anytime to the basic plan and start using the abandoned cart push notifications. Please reach out to us anytime if you have any other feedback.

Thank You

2023年1月27日

For almost a year I had been using a prior service for my mobile app. It was devastating and sheer panic on my side when they decided to suddenly close and disable my app without warning. I found Swipecart when I was searching the Shopify store and man I wished I had used them in the beginning. They have been amazing helping me thru the transfer process and helping to troubleshoot issues. Riddhi especially has been great at keeping me up to date and answering my questions. Not to mention their platform and design makes my old app look like something from the 90's. I can't wait to see the finished product and am looking forward to working with Swipecart. I would recommend anyone looking for a mobile app builder to go with Swipecart.

Cloverdilly Kids
アメリカ合衆国
アプリの使用期間:8日
2022年11月25日

i used this app and its really easy to make any app for ecommerce store like us. user friendly, Ease to use, time saving, money saver for app development.

Sylvi
インド
アプリの使用期間:約6時間
2023年4月15日

everything in this alp is perfect and easy better than other applications. strongly recommended........

Tahra
レバノン
アプリの使用期間:約4時間
編集日:2023年3月20日

UPDATE: Rentech is aware that their response is untrue. I attempted to contact them through six email addresses for different people I have talked to throughout the process of developing the app. They have responded to all issues right up until the app stopped working at 120 days. They also ignored a request from their payment provider to get in touch with me, and at that point I initiated a chargeback. THEN they started answering the emails I sent.

They are aware that when we tested it, the app worked, and that it then stopped working just a few weeks later and never came back for more than one or two days at a time.

They also are aware that the site layout did not change until two weeks after the app stopped working. They claim the app is working now, but it still is not -- to them "it sent a push notification" means "working", even if the notification brings the user to a broken page. It IS sending push notifications again, that's true.

They are scammers, pure and simple. They'll say anything to get your money, and once they have it they stop working and stop resolving problems.

ORIGINAL REVIEW: Rentech assured us that Swipecart's mobile app would have the functions we needed for our site and app for an additional payment of $2000, but four months later it has not worked for more than a week at a time. Once we passed 120 days from the payment, they stopped responding to all requests, I'm assuming because that's the limitation on credit card chargebacks.

The app is out there on app stores, broken and useless, and I cannot get a response from the developer.

EFFIN BIRDS
カナダ
Rentech Digitalが返信しました 2023年3月20日

Dear customer,
We have looked at your case and it seems that the registered email address on our system which is also which is registered with shopify was different then your own email. For email communication we have Jira Service Desk which generates tickets automatically. Since the email on our system was different your emails were never registered as tickets on our system. We also have live chat and phone support. We do not see any attempt to communicate from your end. The reason the functionality broke was because it was a custom implementation and we had created a layout on swipecart that was not supposed to change. The knowledge was transferred from our end to the project lead on your end, who we don't see anymore on email thread. Someone without the knowledge of this requirement changed the layout which broke the functionality. The app was functional and was tested by three different people from your end, each of whom approved it and after which payment was processed. For the current payment we can see the refund issues already and the functionality was fixed after your emails.
We apologize for any inconvenience.