レビュー (9)

総合評価
4.6
評価レベルごとの件数
  • 評価の78%は5つ星です
  • 評価の11%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の11%は1つ星です
2025年1月2日

Support is super helpful and the app works well.
I was able to set my availability schedule and the voice mail functionality is great. Customers can always call and get help.

Travel Pros
アメリカ合衆国
アプリの使用期間:約2ヶ月
2024年12月12日

I needed a number I could provide for my store and this option seem to provide the best price point and ease of setting up. I wish there was a feature to schedule when calls can be made on a daily basis. Otherwise a good app for what I needed

B. Love
アメリカ合衆国
アプリの使用期間:約2ヶ月
2021年5月4日

What a great service! This app has done EVERYTHING it says it does!!! Use it and have no fear... Love it!!

Cutter Golf
アメリカ合衆国
アプリの使用期間:12ヶ月
2021年10月6日

Oliver was a fantastic help with the issues I had, they responded quickly and resolved my issue the same day. Over all the app is straight forward and easy to use!

Ezreal Armwrestling Club
カナダ
アプリの使用期間:10ヶ月
2021年4月8日

Oliver was an excellent customer service representative. He was very responsive, tried several fixes, never gave up on the process until he achieved success. I highly recommend Oliver and your company should be glad to have an employee like him.

Zero Halliburton
アメリカ合衆国
アプリの使用期間:6ヶ月
2020年5月21日

I don't often write reviews and I never write reviews if I haven't used an app for awhile. But I wanted to for this product. Oliver has been great with assisting with setup and resolving any issues that have come along. I love how he's adding new features as users request them, can't beat it! Also, the app works and adds value to our site and our business. Now THAT's something we all need. It makes it easy for clients to reach you and for you to add an extra dash of professionalism to your site. Affordable, effective and easy to implement - Doesn't get any better than that!

DopeBoo
アメリカ合衆国
アプリの使用期間:3ヶ月
2020年12月1日

This app helps us out a lot with our Customer Service. We are able to choose our customer service number as well. Great customer support!

Mighty Well
アメリカ合衆国
アプリの使用期間:2ヶ月
2024年6月19日

I had an issue but it was quickly resolved by their support team, thanks!

Bookerads Merch Shop
アメリカ合衆国
アプリの使用期間:約2ヶ月
2024年8月15日

worst app ever
no calls are coming through
never played a greeting recorded and uploaded
cheap and weird interface
overpriced for doing nothing. moneysuckers

Salvage World
アメリカ合衆国
アプリの使用期間:7ヶ月
#21Zoo Labsが返信しました 2024年8月17日

Sorry you had a frustrating experience and let you down, we tried to reach out but didn't get an answer. Please contact us at support@getswitchboardapp.com and we'll try to get this fixed.

2025年7月10日

I was try to trial but thay will charge us with the name of trial!

KinderVerse Learning
アメリカ合衆国
2024年12月6日

Good way to get a phone number so customers can contact me with any questions and I really like the schedule feature, it's very useful. All around great app.

Antiques Antics
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年10月29日

Syncing is seamless, and the app keeps everything up to date between stores, which has saved me so much time. No more worrying about different inventories or product details getting out of sync.

The Artisan Corner
アメリカ合衆国
アプリの使用期間:1日
2024年4月6日

Highly recommend the app. Support is good and the app does exactly what I need, provide a toll-free number with voicemail.

Funny Shirtz
アメリカ合衆国
アプリの使用期間:30日
2024年3月20日

Great customer service and easy to use app. I love having a dedicated number for my store and it works well. Highly recommend!

Surf 'n Stuff
アメリカ合衆国
アプリの使用期間:12日
2024年1月26日

IT SUCKS

J Cashwell Fashion
アメリカ合衆国
アプリの使用期間:25日
#21Zoo Labsが返信しました 2024年1月28日

I'm sorry we disappointed you. Please reach out to help@getswitchboardapp.com so we can hear what your issue is and help make it right.

2023年12月27日

Great easy to use and extremely well priced service, and when I didn’t require it anymore, it was super easy to contact someone who provided a smooth cancelation process. Highly recommend.

FratShades
オーストラリア
アプリの使用期間:20日
2023年10月8日

Love this app and the customer service. The app does exactly what it says it does. We've never missed a call and call-forwarding is seamless. This is the only app we've been using since the beginning. They also showed us a lot of support and kindness when we needed it. Thank you Oliver!

DoggyLoveandMore
カナダ
アプリの使用期間:2年以上
2021年11月6日

I used this app to have a business phone number to enable me to have separate business and personal lines (not using mobile) as I do not have a land line. It was quick and easy to install with no issues. I also thought it would be a great way for customers to see that there is a dedicated customer line which they can ring through too as well.

Lily and Lane
オーストラリア
アプリの使用期間:5ヶ月
2021年9月11日

So impressed by how helpful is Oliver. and I continue add this app for my new stores since it meets my needs. thank you

Brilliant Decorations
イギリス
アプリの使用期間:4ヶ月
2021年7月27日

Great App and does exactly what I need! Support is very reliable and always there to help quickly. Highly recommended.

GAZIBO
カナダ
アプリの使用期間:8ヶ月
2021年6月27日

Love this app! Switchboard helps to organize my calls fluidly to one “1-800” number that forwards to my chosen line. There is also a call back option to call back from your 1-800 line. Several plans to choose from. Customer service is fast and spot on.

Eden Market, Ltd
アメリカ合衆国
アプリの使用期間:5ヶ月
2021年6月26日

I used this app to be able to list a phone number on my website to qualify for Google Merchants. It does the job and I would definitely look to upgrade if my needs expand as Oliver was proactive and helpful!

SARUNA
カナダ
アプリの使用期間:12日
編集日:2021年5月27日

This app is wonderful at first I was using the free version but upgraded so that I would have the custom voicemail for my business...I had a few kinks however Oliver was very responsive and personally created a fix that will not only help me but any other business owners that are looking to have a custom professional voicemail recording set up for their business while still having the ability to forward to their personal phone.

YungStar
アメリカ合衆国
アプリの使用期間:9ヶ月
2021年5月14日

If you need a simple easy to use app for calls and SMS this is the best! We needed a toll free US number for our customers based in the US as a lot of them do not have email addresses or know how to use them. This app helped a lot. OLIVER is absolutely amazing. Everything we ask him to improve the app on our store he does within a very short time and there are always new features added. The pricing of the app is also very reasonable. One of the best APPs for Shopify stores out there!
IRIECOOL

Iriecool
アラブ首長国連邦
アプリの使用期間:2ヶ月
2021年5月14日

as an online retailer of high end wine cellars, beverage centers,
> and kegerators, I do not expect much phone traffic through my store. As
> such, I found your app and signed up for the basic plan to see how it
> goes. I am a sole proprietor so I forward the call to my cell phone. It
> works perfect for me and the shopify integration help me control the
> switchboard perfectly. So far, I am very happy with it. It is exactly what I need.

CoolersNKegs
アメリカ合衆国
アプリの使用期間:7日
2021年5月13日

this app helps me a lot, I can easily craft a welcome message to caller, choose between receiving calls or forwarding to voice mail.. in general, the app does what it is supposed to do.

Broadwaytrending
モロッコ
アプリの使用期間:約1ヶ月
2021年5月5日

Currently on the free plan having the calls forwarded to my cell phone and works like a charm. Very easy to set up too.

boblettucetv
カナダ
アプリの使用期間:13日
2021年3月12日

This is a very nice app! It's very easy to use and navigate, We recommend it! Great support, very quick and efficient response, Thank you Oliver for your help, we truly appreciate that.

MX Worldwide | by MAXIM'S
アメリカ合衆国
アプリの使用期間:約20時間
2021年2月24日

I run a USA targeted store from outside USA and it looked great to have a US number for customers. At first my country wasn't available to forward to, but Oliver fixed this real quick! Really great app for customer service, easy to set up and great support!
One of my customers also used it to leave a message regarding one of her purchases, and the whole process was simple and easy and made for a great customer experience as well as building trust.
Would highly recommend it.

Black Cat Goodies
アメリカ合衆国
アプリの使用期間:15日
2020年12月16日

Great app that allows you to choose your number and a plan that fits your budget. Customer service is very good which is rare these days.

Saige life
アメリカ合衆国
アプリの使用期間:4ヶ月
2020年10月18日

Awesome app!! I appreciate the fact that I have my very own 1-800 # to add to my site. But what was even better was the customer service! Oliver is extremely helpful and knowledgeable and was patient with me because I had a few questions. Nothing better than having your questions answered when you get lost!! Overall experience, customer service, and the app is an A++ for me!!

Deal Train
アメリカ合衆国
アプリの使用期間:15日
2020年2月16日

App was easily installed, does everything we need it to and is easy to use. We get several calls a day and the app helps with turning them into sales.

skateboard-shack
アメリカ合衆国
アプリの使用期間:24日
2019年9月11日

I have been using the app for more than a year, I love it. Every time I have needed support from them, they reply in a timely manner and take care of whatever help I need. Excellent customer service.

WELLNESS HEAVENS
アメリカ合衆国
アプリの使用期間:9ヶ月
編集日:2018年12月6日

This app is charging me for a service I AM NOT SUBSCRIBED TO!! Please stop charging my account for this service!!!! DO NOT DOWNLOAD THIS APP!! They’re not reachable for customer service issues!!!

KURVD
アメリカ合衆国
アプリの使用期間:26日
#21Zoo Labsが返信しました 2019年7月25日

We tried to communicate with KURVD but they left this review within ten minutes of their first email and then never responded to our attempts to help them.