レビュー (31)

総合評価
4.8
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の3%は1つ星です
2024年1月30日

I'm almost hesitant to write this review because I secretly want to keep this Shopify app all to myself! Not only does it offer the best tech solution by far, but the level of support and responsiveness from the team behind it is truly outstanding. What truly sets this app apart, however, is the incredible customer support. Whenever I had a question or needed assistance, the team was there to help promptly and with a friendly attitude. They went above and beyond to ensure that the app looked perfect for our brand, down to the last detail.

HoneyBug
アメリカ合衆国
アプリの使用期間:11ヶ月
2024年5月14日

A pior experiência que tive com atendimento, enviei 5 e-mails solicitando a resolução de vários problemas com as listas e nenhuma resposta, os clientes compram e os produtos não mudam o status, o sistema é instavel, fica fora do ar o tempo todo.
Horrível porém não posso simplesmente retirar porque os clientes já fizeram suas lista.
Decepcionado

Brudon Home
ブラジル
アプリの使用期間:約2ヶ月
Swym Corporationが返信しました 2024年5月24日

Thank you for taking the time to share your valuable feedback. Your input is truly appreciated, and we are disappointed to hear that your experience with our app did not meet your expectations.

Our app is designed to seamlessly integrate with all Shopify themes by default. However, it appears that at the time of your installation, there were issues with page linking and a third-party app was obstructing our app from accurately recording order details. We resolved the issues as soon as you reported them and sent you a confirmation however looks like the emails ended up in your spam folder.

Nevertheless, our commitment to ensuring your success with the Gift Lists and Registries app remains unwavering. We have provided further clarification via email, and we are waiting for a response from you. If you are still interested in exploring the benefits of our app, please don't hesitate to contact us at your convenience via email. We are dedicated to assisting you and enhancing your experience.

2024年5月16日

Very responsive and excellent customer service. Help me with the setup and some troubleshooting, and now the app is working perfectly!

Back to Raw
メキシコ
アプリの使用期間:7日
2024年1月25日

Very easy installation of the app with guidance videos.
After an update of my Shopify theme, the app did not function as expected and within 2 days the Swym team reached out for help and fixed the problem.
Very satisfied with the app and assistance!

Drøm
ベルギー
アプリの使用期間:9ヶ月
2024年3月14日

As others have stated, the customer service is top-notch. The Swym team is prompt, friendly, and committed to helping users make the most of their app.

At Home Store Fairfield
アメリカ合衆国
アプリの使用期間:5日
2024年4月5日

Je conseille vraiment. En version gratuite le service client est quand même très réactif, à l'écoute et super professionnel !
Un bon moyen pour dynamiser sa boutique !

Super Châtaigne
フランス
アプリの使用期間:4ヶ月
編集日:2024年5月20日

Nice app. Great assistance as well.

Duvall Atelier
アメリカ合衆国
アプリの使用期間:3ヶ月
2024年3月19日

Great app! very usefull and simple. The team help you with everything!

Chillax Perú
ペルー
アプリの使用期間:6日
2024年3月14日

Great app so far and support was immediate and fantastic!

Northern Babies Canada
カナダ
アプリの使用期間:約1ヶ月
編集日:2024年8月23日

Llevamos usando poco tiempo la aplicación y consideramos que aún estamos viendo si se ajusta a nuestras necesidades, sin embargo debemos resaltar la pronta respuesta y solución a nuestras consultas y el buen trabajo que hacen como soporte técnico. Valoramos mucho esto, muchas gracias.

Little Design
ペルー
アプリの使用期間:7ヶ月