Recensies (30)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
7 september 2024

I had some issues with the free trial and encountered technical difficulties. I was happy that after I messaged them, they refunded my money right away without any problems and provided nearly daily updates to resolve the technical issue.

6/5 Stars – I highly recommend them. This was by far the best customer support I've experienced with any Shopify app.

Seductif
Duitsland
7 maanden gebruiken de app
19 augustus 2024

5 Stars +++ - Absolutely outstanding product and service and support. Priyanka has been amazing stepping us through the set-up, answering questions and making changes to ensure that Swym is perfect for our unique needs. Can't recommend highly enough.

The Good Registry
Nieuw-Zeeland
11 dagen gebruiken de app
31 augustus 2024

This is a fantastic app, and the support team is incredibly helpful. They were able to assist us with a super smooth onboarding process, and we're very happy with the app so far. Highly recommend!

Made Trade
Verenigde Staten
Ongeveer een maand gebruiken de app
4 augustus 2024

I really recommend the swym app. It was very easy to use and when I had issues the team was very quick to respond and resolve them. Really recommend it!

Pup List LLC
Verenigde Staten
6 maanden gebruiken de app
3 juli 2024

I love having a gift registry on my site! This app is awesome, and so is their customer support! They are super friendly, quick to respond, and made sure their app is working and looked good on my site right away.

Omni Art
Verenigde Staten
28 dagen gebruiken de app
Bewerkt 18 september 2024

Une très belle expérience avec un service client à l'écoute qui pense même à vous relancer quand vous n'avez pas répondu à un message alors que votre problème n'est pas réglé.

Vijaya et Matthew ont vraiment été au top.

Mum&Choupinou
Frankrijk
5 maanden gebruiken de app
21 augustus 2024

Ausgezeichneter Kundenservice und großartige Unterstützung!

Ich bin wirklich beeindruckt von dem Support-Team von Swym Gift Lists. Ich hatte ein kleines Problem mit der Checkout-Funktion auf meiner Website, und das Team hat sich sofort darum gekümmert. Der Support war professionell, freundlich und schnell – sie haben das Problem im Handumdrehen behoben. Besonders beeindruckt hat mich, dass sie sogar ein Bildschirmvideo bereitgestellt haben, um sicherzustellen, dass alles korrekt funktioniert. Das ist Service, wie man ihn sich wünscht! Vielen Dank an das Swym-Team für die hervorragende Betreuung. Absolut empfehlenswert!

bulbaum store
Duitsland
20 dagen gebruiken de app
24 juni 2024

Great,and great customer service. When I reached out with issues, they solved it immediately. Thanks!

ARIA HOME
Honduras
Ongeveer een maand gebruiken de app
23 mei 2024

Support is very responsive and went above and beyond to help, including with custom code assistance and advice on how to connect with the Flow app! The registry app is very functional and was easy to customize for our needs, we highly recommend this app!!!

SISTAIN
Verenigde Staten
3 maanden gebruiken de app
14 mei 2024

A pior experiência que tive com atendimento, enviei 5 e-mails solicitando a resolução de vários problemas com as listas e nenhuma resposta, os clientes compram e os produtos não mudam o status, o sistema é instavel, fica fora do ar o tempo todo.
Horrível porém não posso simplesmente retirar porque os clientes já fizeram suas lista.
Decepcionado

Brudon Home
Brazilië
Ongeveer 2 maanden gebruiken de app
Swym Corporation heeft geantwoord 24 mei 2024

Thank you for taking the time to share your valuable feedback. Your input is truly appreciated, and we are disappointed to hear that your experience with our app did not meet your expectations.

Our app is designed to seamlessly integrate with all Shopify themes by default. However, it appears that at the time of your installation, there were issues with page linking and a third-party app was obstructing our app from accurately recording order details. We resolved the issues as soon as you reported them and sent you a confirmation however looks like the emails ended up in your spam folder.

Nevertheless, our commitment to ensuring your success with the Gift Lists and Registries app remains unwavering. We have provided further clarification via email, and we are waiting for a response from you. If you are still interested in exploring the benefits of our app, please don't hesitate to contact us at your convenience via email. We are dedicated to assisting you and enhancing your experience.