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Fantastic upp for the price ( free in simple features ) , Great communication with support - taken action when needed, 1 day problem sorted - even made by me.
Thank You !
Wishlist Plus app team is extremely professional, quick, and talented.
I would highly recommend this app and would use this app again in the future. Thanks for your help again!
A++
Great app and an amazing customer support!
They helped us not only install the code, but also customize it and place it where we wanted it.
Super quick turnaround too!
I don't know why I waited so long to add this app, it's wonderful! I have to say, the customer support is top-notch as well. They quickly replied to my help request and set everything up for me exactly how I'd hoped. Highly recommend!
I downloaded this app to my store to provide a wishlist for my customers. I had some difficulty with something minor and contacted support. I immediately received a response and they fixed it straight away. My support rep was amazing and efficient. I definitely recommend!
Very helpful. Their costumer service got back to me very quickly, and answered all my questions and coded special snippets for me at no extra cost. Truely a pleasure to work with.
It easy to set up and seems to work well for beginners.. It is, however, very frustrating that we have minimal customization abilities. We had to upgrade to $100 a month just to get the button color changed on the notification emails - but I had to be in contact with their support to do that, there's no CSS or anything. They are willing to customize them for you, but that's not too great for well-established businesses who want and need those capabilities without having to get customer service to do everything. Also, can't change who the tests get sent to, so if you work on the site/app but aren't the "owner," you don't have access to that. While our customer service person was nice and professional and did what he could to help (which is appreciated!), something that could have taken me 2-3 hours took me weeks of back and forth. We, unfortunately, won't be using this app much longer since giving our customers robust wishlist capabilities is a big feature we wanted for our site.
Thank you for taking the time to leave us a review. We are happy to hear that the initial setup and the experience with our support person were positive but we are also disappointed that you are uninstalling the app because it won’t work for you.
We agree it’s frustrating to have to rely on our support team to make the seemingly simple customization changes that you were looking to make. We provide some basic customization options today but we can clearly do more. And we are making that a priority. Over the next few releases, we are working on a plan to launch multiple enhancements that’ll give you more control over the UI experience that the app supports and enable you to customize the app as you see fit.
If you wouldn’t mind, we would be grateful for the opportunity to jump on a call and understand the gaps that are prompting you to move to a different app. The level of visibility into the app metrics and engagement data that we provide is something that many of the 20,000+ merchants that currently use our app give us very favorable feedback on, including some very large Shopify Plus brands. If we could get some time with you to understand your requirements better and see how we can help, we would really appreciate that. Our team has already reached out to you to set up the discussion, and we look forward to hearing from you.
I asked the support team to customize the look of the wish list inside my website. Right away someone offered me to change things a bit to reach the ideal look I was looking for. I was so chocked when I received a second email saying the changes were done and apologize for the "delay". It was certainly not a delay, I was so surprised it was ALREADY done, it was FAST and PERFECT. I was so impressed by the customer service. So happy I found this app and this amazing customer service, I know I am in good hands.
Great app, great support team, fast response to your every request, this is really great. I highly recommend this app to everyone.
Our experience using the Wishlist Plus app has been fantastic! The support team responds very quickly and is always willing to offer help with tweaking features of the app to integrate well into our website. Would highly recommend using this app!