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This a great little app, but I wish it worked properly and had more self-service customization out of the box. Even on a basic shopify theme, i needed 2 CS tickets to get up and running. Service is slow but helpful.
Tried a couple of wishlist apps and this one seems to be the best so far. The support is great and very responsive.
During setup, I ran into a few minor issues (not to any fault of the developers) that required assistance in editing my store code. (My default background is black, so the standard color icons didn't show up) The customer service team was quick to correct my issues and even provided me with the added code. The app seems to integrate seamlessly into my current store setup, and I look forward to testing it out.
I really love this app! it suits my store's theme and business. Excellent customer support too! they placed the widget in the position you asked for. All in all, the app is cute & lovely and i'm sure it will benefit customers.
Adding a wishlist plus app to our website will help our customers to return to our website. Moreover, support team always reply so quickly, it is quilt helpful to set an app.
Nice and usefull app. Costumer service is efficient and kind and provides all the help you need. Thank you
Fantastic support from the Wishlist Plus team! Helped to fully customise the wishlist and integrate it seamlessly with my website. Highly recommend this app.
Update: I've changed my review to two stars. Half of the reason we pay for this app is because of the back-in-stock emails that we can send to customers with specific products in their wish lists. Unfortunately, the emails only go out to people who have added products to their wish-lists within the last 30 days. (It used to only be 15 days, but they changed it to 30 after I contacted them.) Unfortunately, back-in-stock emails should be going out to 100% of the people who have the items wish-listed. That's the entire point of back-in-stock emails. I have been told that this is not a possibility "as it would disturb our app design properties." This is a bit silly. They shouldn't be offering to "send email alerts for low-stock, restock and price drops of wishlisted items" as an app feature if they can't actually deliver the emails to all of the folks who have the items wish-listed.
I would also like to mention that I have been actively attempting to get to the bottom of this issue for MONTHS. My emails go unanswered until I reach out over their chat and then my email shave ben lost or the person who was helping me is no longer with the company. It's been an absolute mess working with these folks.
I no longer think that this app is in any way worth $50 per month.
This is the best service I have ever used. One of the most outstanding points for me is the exceptional customer service. They were not only quick to respond with solutions to the challenges I encountered, but they were willing to go the extra mile to actually implement further solutions, just the way I wanted it in my store, and I am happy with the outcome.
I highly recommend WishList Plus.
I've spent a great deal of time this weekend trying to optimize this app and am finding it really difficult with the lack of documentation and intuitive design. I think 25% of my time has been spent going in circles trying to manage the app and being sent to log in pages over and over - how I ended up here and seeing my review!
I initially gave it 5 stars because the Swym team IS amazing but I'm now looking for alternatives to this app because I really need this to work out of the box.
My customers are saving things to their Wishlist but as it is, it's just mindless hearting things with no real function. I'm realizing how how confusing this must have been for them over the last year.